Business Development Associate (BDA)

Sanyog Conformity; Sector 10; On-site; INR 600,000 - 900,000; Full time

Job summary

Sanyog Conformity Solutions is seeking a Business Development Associate to strengthen client relationships, manage existing accounts, and ensure a seamless customer experience for domestic and international clients in Noida.

The role emphasizes proactive outreach, identifying opportunities within current accounts, and coordinating with internal teams to deliver services, quotations, and timely updates on ongoing projects.

Qualifications

• Graduate in Business Administration, Marketing, or related field.
• 3+ years in business development or account management.
• Strong English communication, client handling, and negotiation skills.

Responsibilities

• Maintain strong relationships with domestic and international clients.
• Serve as primary contact for assigned clients with timely communication.
• Follow up with active clients on projects, requirements, and opportunities.
• Understand client needs and provide information on services.
• Coordinate with internal teams for smooth project execution.
• Identify opportunities for repeat business, cross-sell and upsell.
• Prepare quotations and proposals as required.
• Maintain client records and update CRM systems.
• Monitor client satisfaction and retention.
• Track quotations, renewals, and payments with relevant departments.
• Work toward business targets while upholding service standards.

Skills

Client relationship management

B2B sales

Negotiation

CRM tools

MS Office

English communication

Education

Bachelor's degree in Business Administration/Marketing/Management

Tools

CRM software

Job description

Noida, Sector 132 (On-site) Full Time Open

We are looking for an experienced and proactive Business Development Associate who enjoys building strong client relationships, managing existing accounts, and ensuring a seamless customer experience.

About the Role

We are looking for an experienced and proactive Business Development Associate who enjoys building strong client relationships, managing existing accounts, and ensuring a seamless customer experience.

If you have excellent communication skills, experience in client relationship management, and the ability to identify new business opportunities within existing accounts, we would love to hear from you.

Key Responsibilities

• Manage and maintain strong professional relationships with the company's existing domestic and international clients.
• Act as the primary point of contact for assigned clients, ensuring effective communication and timely assistance.
• Conduct regular follow-ups with active clients regarding ongoing projects, service requirements, and future business opportunities.
• Understand client requirements, address queries, and provide appropriate information regarding the company's services.
• Coordinate with internal teams to ensure smooth project execution, timely updates, and effective resolution of client concerns.
• Identify opportunities for repeat business, cross-selling, and upselling services to existing clients.
• Prepare and share quotations, proposals, and other business-related documents as required.
• Maintain accurate client records, track ongoing projects, and update CRM systems regularly.
• Monitor client satisfaction, address service-related concerns, and ensure long‑term client retention.
• Follow up on pending quotations, project confirmations, renewals, and outstanding payments in coordination with the relevant departments.
• Work towards assigned business targets while maintaining high standards of customer service and professional relationships.

Requirements

• Graduate in Business Administration, Marketing, Management, or a related field (preferred).
• Minimum 3 years of experience in business development, client relationship management, account management, or a related field.
• Excellent verbal and written English communication skills, particularly for domestic and international client interactions.
• Proven experience in managing existing clients, handling customer queries, and maintaining long‑term business relationships.
• Strong interpersonal, negotiation, problem‑solving, and client‑handling skills.
• Proficiency in MS Office, professional email communication, and CRM tools.
• Ability to manage multiple client accounts, prioritize tasks, and ensure timely follow‑ups.
• Experience in B2B services, certification, testing, inspection, or regulatory compliance will be an added advantage.
• A proactive, responsible, and customer‑focused approach with strong coordination and organizational skills.

What We're Looking For

Someone who is experienced, confident, detail‑oriented, and passionate about maintaining strong client relationships.

The ideal candidate should be capable of independently managing existing accounts, understanding client requirements, resolving queries, and identifying opportunities for continued business growth while ensuring excellent customer satisfaction.

Job Details

Location: Noida, Sector 132

Experience: 3+ Years

Sanyog Conformity Solutions was established with the goal of providing top‑qualitycertification services, leveraging state‑of‑the‑art infrastructure and exceptional technicalexpertise