Business Development Coordinator (BDC)

Sanyog Conformity; Sector 10; On-site; INR 300,000 - 500,000; Full time

Job summary

Sanyog Conformity is seeking a proactive Business Development Coordinator to manage existing client relationships and coordinate business activities. You will support client accounts, communicate with internal departments, and ensure timely project updates and follow-ups.

The role requires 1–3 years of experience in business development or client coordination, with strong English communication skills and proficiency in MS Office and CRM tools.

Qualifications

• Bachelor's degree in a related field is preferred.
• 1–3 years of experience in business development, client coordination, account management, or a related field.
• Excellent English communication skills for domestic and international client interactions.
• Experience in handling existing clients, managing follow-ups, and resolving queries.

Responsibilities

• Work closely with Business Development Associates to manage existing client accounts and ensure smooth operations.
• Act as an alternate point of contact for assigned clients and independently handle client communication when needed.
• Take responsibility for additional client accounts as the portfolio grows to ensure seamless transfers and continuity of service.
• Conduct regular follow-ups with existing clients regarding ongoing projects, service requirements, and quotations.

Skills

Client coordination

Relationship management

Communication

MS Office

CRM tools

Account management

Education

Bachelor's degree in Business Administration, Marketing, Management, or related field

Tools

CRM software

MS Office Suite

Job description

We are looking for a proactive and enthusiastic Business Development Coordinator who enjoys managing client relationships, coordinating business activities, and ensuring smooth communication with existing clients.

About the Role

We are looking for a proactive and enthusiastic Business Development Coordinator who enjoys managing client relationships, coordinating business activities, and ensuring smooth communication with existing clients.

The role involves working closely with Business Development Associates, supporting existing client accounts, and independently managing client relationships whenever required.

As our client base expands, the Business Development Coordinator will take responsibility for additional client accounts, ensuring seamless transitions, consistent follow‑ups, and excellent customer satisfaction.

If you have strong communication skills, experience in client coordination, and a passion for relationship management, we would love to hear from you!

Key Responsibilities

• Work closely with Business Development Associates to manage existing client accounts and ensure smooth business operations.
• Act as an alternate point of contact for assigned clients and independently handle client communication during the absence or unavailability of the respective Business Development Associate.
• Take responsibility for additional existing client accounts as the company's client portfolio expands, ensuring smooth account transfers and continuity of service.
• Conduct regular follow‑ups with existing clients regarding ongoing projects, service requirements, pending quotations, and future business opportunities.
• Handle client inquiries, understand their requirements, and provide timely assistance and appropriate solutions.
• Coordinate with internal departments to ensure timely project updates, effective communication, and resolution of client concerns.
• Maintain accurate client records, track ongoing activities, and regularly update CRM systems.
• Assist in preparing and sharing quotations, proposals, and other business‑related documents.
• Identify opportunities for repeat business and additional service requirements within existing client accounts.
• Follow up on pending project confirmations, renewals, and outstanding payments in coordination with the relevant departments.
• Ensure smooth handovers, maintain client satisfaction, and contribute to long‑term client retention.

Requirements

• Graduate in Business Administration, Marketing, Management, or a related field (preferred).
• 1–3 years of experience in business development, client coordination, account management, or a related field.
• Excellent verbal and written English communication skills, particularly for domestic and international client interactions.
• Experience in handling existing clients, managing follow‑ups, and resolving customer queries.
• Strong interpersonal, organizational, problem‑solving, and relationship‑building skills.
• Proficiency in MS Office, professional email communication, and CRM tools.
• Ability to manage multiple client accounts, prioritize responsibilities, and maintain accurate records.
• Capability to independently handle client communication and account responsibilities whenever required.
• Experience in B2B services, certification, testing, inspection, or regulatory compliance will be an added advantage.
• A proactive attitude, strong coordination skills, and willingness to take ownership of additional client accounts.

What We're Looking For

Someone who is responsible, adaptable, detail‑oriented, and confident in managing professional client relationships.

The ideal candidate should be capable of working alongside Business Development Associates while independently handling client accounts whenever required.

We are looking for someone who can ensure uninterrupted client communication, efficiently manage additional accounts as the business grows, and contribute to customer satisfaction and long‑term business relationships.

Job Details

Location: Noida, Sector 132

Experience: 1–3 Years

Sanyog Conformity Solutions was established with the goal of providing top-qualitycertification services, leveraging state-of-the-art infrastructure and exceptional technicalexpertise.

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