Business Development Associate

Nine Education; Hyderabad; On-site; INR 250,000 - 400,000; Full time

Job summary

Nine Education in Hyderabad seeks an energetic admissions associate to drive lead follow-up, counseling, and inquiry resolution. You will present programs, discuss fees, and highlight career benefits while managing records in the CRM.

Your role includes timely follow-ups to move prospects through the admission funnel and convert inquiries into enrollments. Ideal candidates have strong communication skills, experience with CRM systems, and a customer-focused approach.

Qualifications

• Experience in lead follow-up and cold calling.
• Ability to present programs, courses, fees, and career benefits clearly.
• Strong communication and interpersonal skills.
• Proficiency in using a CRM to track leads and update statuses.
• Ability to re-engage warm leads without being pushy.

Responsibilities

• Lead Follow-Up & Cold Calling: Call prospective students and parents.
• Course Counseling: Pitch Nine Education programs, highlighting key features and benefits.
• Inbound Query Resolution: Answer incoming calls and resolve doubts about admission criteria.
• Data Management & Tracking: Maintain accurate call records and lead statuses in CRM.
• Follow-Ups: Re-engage warm leads regularly to move prospects through admission funnel.

Skills

Cold calling

Counseling

Lead management

Communication

Follow-up strategy

Tools

CRM software

Job description

Lead Follow-Up & Cold Calling: Call prospective students and parents who have inquired through online forms, social media campaigns, or website visits.

Course Counseling: Pitch Nine Educations programs, courses, certifications, and coaching, highlighting key features, fee structures, and career benefits.

Inbound Query Resolution: Answer incoming calls, address doubts regarding admission criteria or class schedules, and resolve student inquiries professionally.

Data Management & Tracking: Maintain accurate, up-to-date call records, notes, and lead statuses in the company CRM or reporting sheets.

Follow-Ups: Re-engage warm leads regularly without being overly pushy, moving prospects through the admission funnel.