Branch Manager - GL West

Bajaj Finserv Limited; Kolhapur District; On-site; INR 500,000 - 900,000; Full time

Job summary

Bajaj finance limited is seeking a branch operations professional to manage overall branch performance, drive field marketing activities, and ensure robust gold loan operations. The role emphasizes customer engagement, compliance, and staff development.

The candidate should have 4–7 years of relevant experience with a Bachelor's or postgraduate degree, and prior gold loan banking exposure is preferred.

Qualifications

• 4-7 years of relevant experience.
• Bachelor's Degree or Post-graduation preferred.
• Previous experience in gold loan banking, gold loan products, management or client service preferred.
• Demonstrates clear and concise written and verbal communication skills.

Responsibilities

• Oversee branch operations and profitability.
• Drive field-marketing activities to improve brand visibility.
• Plan and monitor branch field marketing to ensure healthy lead pipeline.
• Focus on customer engagement for new acquisitions and retention of existing customers.
• Ensure accurate valuation and weight/purity assessment for pledged gold.Act as custodian of vault and safekeeping of pledged securities.
• Maintain NPAs control through follow-ups for interest collections.
• Mentor and train employees; provide timely performance feedback.
• Prepare reports and drive growth actions for the branch.
• Increase Gold Loan business and other third-party products such as NCDs and Gold Coins.

Skills

Communication skills

People management

Sales orientation

Education

Bachelor's degree

Postgraduate degree

Job description

Job Summary

This position is open with Bajaj finance limited

Duties and Responsibilities

• Responsible for overall branch operations,performance profitability of the branch.
• Drive participate in field-marketing activities of various financial products along with the team to improve brand visibility
• Plan,conduct monitor the branch field level marketing activities to ensure health pipeline of leads resulting into business conversion branch growth
• Focus on customer engagement for new customer acquisitions retainment of old customers
• Conducting error free valuation appraisal of gold ornaments being pledged in branch with correct weight purity assessment as per company policy and auditory compliance
• Joint custodian of the Vault with responsibility of safekeeping of of pledged securities as per company policies
• Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections
• Good planning abilities are required for smooth functioning of the branch for developing cohesiveness within the company and co-workers.
• Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance
• Maintaining quality performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch
• Increase Gold Loan business, plus various other third-party products i.e., NCD's, Gold Coins sale etc.
• Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections.
• Responsible for correct valuation maintenance of 100% process compliance at branch.
• Manage error free valuation appraisal of gold ornaments being pledged in branch with correct weight purity assessment as per company policy and auditory compliance.

Required Qualifications and Experience

• 4-7 years of relevant experience required.
• Bachelor's Degree/Post-graduation Degree preferred.
• Previous experience in gold loan banking, gold loan products, management or client service preferred.
• Consistently demonstrates clear and concise written and verbal communication skills.