Branch Manager - GL West

Bajaj Finserv Limited; Bilimora; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Bajaj Finserv Limited invites applications for a Branch Operations role in Gujarat, Bilimora. The candidate will manage end-to-end branch operations, drive profitability, maintain compliance, and lead field marketing to build a strong pipeline for gold loans and related products.

The position requires 4–7 years of relevant experience and a Bachelor's or higher degree. Strong communication and leadership skills are essential to mentor staff and ensure high-quality service and process adherence.

Qualifications

• 4–7 years of relevant experience required.
• Bachelor's Degree or higher preferred; post-graduation preferred.
• Experience in gold loan banking, gold loan products, management or client service is advantageous.
• Clear and concise written and verbal communication skills are essential.

Responsibilities

• Oversee overall branch operations and profitability.
• Drive field-marketing activities to improve brand visibility and product uptake.
• Plan and monitor branch field activities to maintain a healthy leads pipeline and business growth.
• Engage customers for new acquisitions and retention of existing clients.
• Ensure accurate valuation of pledged gold and maintain policy compliance.
• Safeguard pledged securities and maintain vault integrity.

Skills

Communication skills

Customer engagement

Leadership

Education

Bachelor's Degree

Post-graduation Degree

Job description

Job Summary

This position is open with Bajaj finance limited

Responsibilities

• Responsible for overall branch operations, performance profitability of the branch.
• Drive participate in field-marketing activities of various financial products along with the team to improve brand visibility.
• Plan, conduct, monitor the branch field level marketing activities to ensure health pipeline of leads resulting into business conversion branch growth.
• Focus on customer engagement for new customer acquisitions, retainment of old customers.
• Conducting error free valuation appraisal of gold ornaments being pledged in branch with correct weight purity assessment as per company policy and auditory compliance.
• Joint custodian of the Vault with responsibility of safekeeping of pledged securities as per company policies.
• Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections.
• Good planning abilities are required for smooth functioning of the branch for developing cohesiveness within the company and co-workers.
• Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance.
• Maintaining quality performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch.
• Increase Gold Loan business, plus various other third-party products i.e., NCDs, Gold Coins sale etc.
• Responsible for correct valuation maintenance of 100% process compliance at branch.
• Manage error free valuation appraisal of gold ornaments being pledged in branch with correct weight purity assessment as per company policy and auditory compliance.

Qualifications and Experience

• 4-7 years of relevant experience required.
• Bachelors Degree/Post-graduation Degree preferred.
• Previous experience in gold loan banking, gold loan products, management or client service preferred.
• Consistently demonstrates clear and concise written and verbal communication skills.