Branch Manager - GL West

Bajaj Finserv Limited; Keshod; In loco; INR 600.000 - 800.000; Tempo pieno

Descrizione del lavoro

Bajaj Finserv Limited in Gujarat seeks an experienced Branch Operations Manager to lead daily activities at the branch and drive profitability. You will oversee field-marketing activities, ensure compliant gold loan valuations and safeguard pledged securities in the vault.

The role emphasizes customer acquisition and retention, operational excellence, and staff coaching. A 4–7 year background in gold loan banking is preferred, with a Bachelor's degree.

Competenze

• 4-7 years of relevant experience required.
• Bachelor's Degree or Postgraduate degree preferred.
• Previous experience in gold loan banking, gold loan products, management or client service preferred.
• Consistently demonstrates clear and concise written and verbal communication skills.

Mansioni

• Oversee branch operations and profitability.
• Lead field marketing activities to improve brand visibility.
• Plan and monitor branch marketing to maintain a healthy pipeline of leads.
• Engage customers for new acquisitions and retention of existing customers.
• Ensure accurate valuation of pledged gold ornaments as per policy and compliance.
• Joint custodian of vault with safekeeping of pledged securities.
• Keep NPAs under control through follow-ups for interest collections.
• Hire, coach, mentor and train employees with timely performance feedback.
• Prepare reports and take actions to grow branch business.
• Increase gold loan business and cross-sell other products.

Conoscenze

Communication skills

Leadership

Customer engagement

Formazione

Bachelor's degree

Postgraduate degree

Descrizione del lavoro

Job Summary

This position is open with Bajaj finance limited

Duties and Responsibilities

• Responsible for overall branch operations,performance profitability of the branch.
• Drive participate in field-marketing activities of various financial products along with the team to improve brand visibility
• Plan,conduct monitor the branch field level marketing activities to ensure health pipeline of leads resulting into business conversion branch growth
• Focus on customer engagement for new customer acquisitions retainment of old customers
• Conducting error free valuation appraisal of gold ornaments being pledged in branch with correct weight purity assessment as per company policy and auditory compliance
• Joint custodian of the Vault with responsibility of safekeeping of pledged securities as per company policies
• Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections
• Good planning abilities are required for smooth functioning of the branch for developing cohesiveness within the company and co-workers.
• Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance
• Maintaining quality performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch
• Increase Gold Loan business, plus various other third-party products i.e., NCD's, Gold Coins sale etc.
• Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections.
• Responsible for correct valuation maintenance of 100% process compliance at branch.
• Manage error free valuation appraisal of gold ornaments being pledged in branch with correct weight purity assessment as per company policy and auditory compliance.

Required Qualifications and Experience

• 4-7 years of relevant experience required.
• Bachelor's Degree/Post-graduation Degree preferred.
• Previous experience in gold loan banking, gold loan products, management or client service preferred.
• Consistently demonstrates clear and concise written and verbal communication skills.