Branch Manager - GL West

Bajaj Finserv Limited; Beed District; On-site; INR 450,000 - 700,000; Full time

Job summary

Bajaj Finance Limited is seeking a branch operations professional to oversee daily activities, drive profitability, and manage field-marketing initiatives for growth. You will coordinate client acquisitions, retention efforts, and ensure compliance in gold loan valuations.

The role demands strong leadership, excellent communication, and experience in gold loan banking to maintain high standards and expand the branch's performance.

Qualifications

• 4–7 years of relevant experience required.
• Bachelor's Degree / Post-graduation Degree preferred.
• Experience in gold loan banking, gold loan products, management or client service preferred.
• Clear and concise written and verbal communication skills required.

Responsibilities

• Oversee overall branch operations and profitability.
• Lead field-marketing activities to boost brand visibility and lead pipeline.
• Plan and monitor field activities to ensure healthy leads and branch growth.
• Engage with customers for new acquisitions and retention of existing clients.
• Conduct accurate valuation of pledged gold ornaments as per policy and audit.

Skills

Communication

Education

Bachelor's Degree / Post-graduation Degree

Job description

Job Summary

This position is open with Bajaj Finance Limited.

Responsibilities

• Responsible for overall branch operations, performance profitability of the branch.
• Drive/participate in field-marketing activities of various financial products along with the team to improve brand visibility.
• Plan, conduct, monitor the branch field level marketing activities to ensure healthy pipeline of leads resulting in business conversion and branch growth.
• Focus on customer engagement for new customer acquisitions and retainment of old customers.
• Conducting error-free valuation appraisal of gold ornaments being pledged in branch with correct weight and purity assessment as per company policy and audit compliance.
• Joint custodian of the Vault with responsibility of safekeeping of pledged securities as per company policies.
• Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections.
• Good planning abilities are required for smooth functioning of the branch for developing cohesiveness within the company and co-workers.
• Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance.
• Maintaining quality performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch.
• Increase Gold Loan business, plus various other third-party products i.e., NCDs, Gold Coins sale etc.
• Responsible for correct valuation maintenance of 100% process compliance at branch.
• Manage error-free valuation appraisal of gold ornaments being pledged in branch with correct weight purity assessment as per company policy and audit compliance.

Qualifications

• 4-7 years of relevant experience required.
• Bachelor's Degree/Post-graduation Degree preferred.
• Previous experience in gold loan banking, gold loan products, management or client service preferred.
• Consistently demonstrates clear and concise written and verbal communication skills.