Branch Manager - GL East

Bajaj Finserv Limited; Kanker; Sur place; INR 650 000 - 900 000; Plein temps

Résumé du poste

Bajaj Finance Limited in India seeks an experienced professional to lead branch operations, drive profitability, and enhance brand visibility through field marketing. You will plan and monitor local marketing activities to build a healthy pipeline of leads and convert them into business growth.

Responsibilities include improving customer engagement, valuing gold ornaments and ensuring policy compliance, safeguarding pledged assets, controlling NPAs through follow-ups, mentoring staff, and

Qualifications

• 4-7 years of relevant experience.
• Bachelor's Degree or Post-graduation preferred.
• Experience in gold loan banking or related management/client services preferred.
• Excellent written and verbal communication skills.

Responsabilités

• Oversee branch operations and profitability.
• Lead field-marketing activities to boost brand visibility and lead generation.
• Plan and monitor local marketing efforts to maintain a healthy pipeline and business growth.
• Engage customers for new acquisitions and retention of existing customers.
• Conduct valuation of pledged gold ornaments with accurate weight and purity per policy.
• Safeguard pledged securities and act as vault custodian as per policy.
• Keep NPAs in check through active follow-ups on interest collections.
• Hire, coach, mentor, and train staff with timely feedback.
• Prepare business performance reports and take actions to drive growth.
• Grow Gold Loan business and other third-party products (NCDs, Gold Coins, etc.).

Connaissances

Clear communication

People management

Gold loan domain

Formation

Bachelor's Degree / Post-graduation Degree

Description du poste

Job Purpose

This position is open with Bajaj Finance Limited

Duties and Responsibilities

• Responsible for overall branch operations, performance profitability of the branch.
• Drive participate in field-marketing activities of various financial products along with the team to improve brand visibility
• Plan,conduct monitor the branch field level marketing activities to ensure health pipeline of leads resulting into business conversion branch growth
• Focus on customer engagement for new customer acquisitions retainment of old customers
• Conducting error free valuation appraisal of gold ornaments being pledged in branch with correct weight purity assessment as per company policy and auditory compliance
• Joint custodian of the Vault with responsibility of safekeeping of of pledged securities as per company policies
• Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections
• Good planning abilities are required for smooth functioning of the branch for developing cohesiveness within the company and co-workers.
• Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance
• Maintaining quality performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch
• Increase Gold Loan business, plus various other third-party products i.e., NCD's, Gold Coins sale etc.
• Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections.
• Responsible for correct valuation maintenance of 100% process compliance at branch.
• Manage error free valuation appraisal of gold ornaments being pledged in branch with correct weight purity assessment as per company policy and auditory compliance.

Required Qualifications and Experience

• 4-7 years of relevant experience required.
• Bachelor's Degree/Post-graduation Degree preferred.
• Previous experience in gold loan banking, gold loan products, management or client service preferred.
• Consistently demonstrates clear and concise written and verbal communication skills.