Branch manager

Truhome Finance Ltd; Kanakapura; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Truhome Finance Ltd is seeking a dynamic LAP Sales Leader to guide a team of sales managers, build DSAs relationships, and drive loan against property growth. You will collaborate with credit and operations teams to ensure smooth loan processes and timely disbursements.

The ideal candidate will have strong lending domain knowledge, data-driven sales skills, and proven ability to expand market share through digital channels and partnerships.

Qualifications

• Smart and efficient LAP expert with solid understanding of lending products and practices.
• Strong computer literacy and familiarity with banking applications & software.
• Excellent interpersonal skills.
• Strong communication abilities.
• Team leadership and management experience.
• Proficient in driving sales through digital platforms.

Responsibilities

• Lead, motivate, and manage a team of sales managers to achieve sales targets and objectives.
• Build and maintain strong relationships with DSAs and other channel partners to generate leads and referrals for LAP.
• Identify and explore new business opportunities, partnerships, or tie-ups to expand the customer base and increase market share.
• Maintain strong relationships with existing customers, ensuring high levels of customer satisfaction and retention.
• Track and monitor sales performance metrics; generate regular sales reports and provide insights to senior management.
• Portfolio management - maintaining portfolio quality, delinquency management.

Skills

LAP expertise

Computers & banking apps

Interpersonal skills

Communication

Team leadership

Digital sales driving

Tools

Banking software

Job description

Role & responsibilities

• 1. Lead, motivate, and manage a team of sales managers to achieve sales targets and objectives. Provide guidance, training, and support to help the team meet individual and team goals.
• 2. Build and maintain strong relationships with DSAs and other channel partners to generate leads and referrals for LAP. Collaborate with internal stakeholders, such as credit and operations teams, to ensure smooth loan processing and timely disbursement.
• 3. Identify and explore new business opportunities, partnerships, or tie-ups to expand the customer base and increase market share.
• 4. Maintain strong relationships with existing customers, ensuring high levels of customer satisfaction and retention. Address customer queries, concerns, or complaints promptly and provide exceptional customer service throughout the LAP application and approval process.
• 5. Track and monitor sales performance metrics, including sales volume, revenue, conversion rates, and customer acquisition costs. Generate regular sales reports, analyze performance data, and provide insights to senior management for strategic decision-making.
• 7. Portfolio management - maintaining portfolio quality, delinquency management.

Preferred candidate profile

• 1. Smart and efficient LAP expert with solid understanding of lending products and practices
• 2. Strong with computers and banking applications & software
• 3. Strong interpersonal skills
• 4. Strong Communication
• 5. Team leadership and management skill
• 6. Proficient in driving sales through digital platform