Assistant Branch Manager

Kissht; Chuda, Ahmedabad District, Godhra; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Kissht is seeking a results-oriented LAP professional to support branch leadership and drive lending growth in the Gujarat market. You will guide BSMs, expand the DSA and open-market network, and ensure timely login, sanction and disbursement while maintaining compliance and KYC standards.

The role demands strong leadership, deep LAP product and credit process knowledge, and excellent relationship-building with DSAs, customers and partners to safeguard portfolio quality.

Qualifications

• 4-8 years of LAP / Housing Finance / NBFC / Banking experience.
• Prior supervisory experience in LAP is mandatory.
• Strong knowledge of LAP products, sourcing, credit process and documentation.

Responsibilities

• Support the Branch Manager in managing and driving the LAP business of the branch.
• Manage, guide, and monitor BSMs to achieve targets.
• Drive LAP sourcing through DSA, connectors, and open-market channels.
• Ensure achievement of monthly login, disbursement and business targets.
• Monitor team performance and provide regular coaching to BSMs.
• Build and maintain relationships with DSAs, connectors, customers and partners.
• Ensure quality sourcing and adherence to credit, KYC, documentation and compliance.
• Track loan cycle from sourcing to sanction and disbursement, coordinating with Credit & Operations.
• Review branch performance, identify gaps and implement corrective actions.
• Support portfolio quality through timely resolution of business process issues.

Skills

LAP product knowledge

Credit process understanding

Team leadership

DSA / connector network

Open-market sourcing

Negotiation skills

Communication and relationship mgmt

Job description

Role & responsibilities

• Support the Branch Manager in managing and driving the overall LAP business of the branch.
• Manage, guide, and monitor BSMs to achieve business and productivity targets
• Drive LAP sourcing through DSA (Direct Selling Agents), connectors, and open-market channels.
• Ensure achievement of monthly login, disbursement, and business targets.
• Monitor team performance and provide regular coaching and guidance to BSMs.
• Build and maintain strong relationships with DSAs, connectors, customers, and other business partners.
• Ensure quality sourcing and adherence to credit, KYC, documentation, and compliance guidelines.
• Track the loan cycle from sourcing and login to sanction and disbursement, coordinating with Credit & Operations.
• Review branch performance, identify gaps, and implement corrective actions.
• Support portfolio quality through effective coordination and timely resolution of business process issues.

Preferred candidate profile

• 4-8 years of relevant experience in LAP / Housing Finance / NBFC / Banking.
• Prior supervisory / team-handling experience in LAP is mandatory. Strong understanding of LAP products, sourcing, credit process, and documentation.
• Proven ability to manage and drive a sales team; strong DSA / connector network is an added advantage.
• Good knowledge of the local market and open-market sourcing.
• Good communication, negotiation, leadership, and relationship-management skills.