Bpo Executive

Datamatics; Nashik District; Presencial; INR 250.000 - 400.000; Jornada completa

Descripción de la vacante

Datamatics is seeking a customer support associate in Nashik to handle inquiries, resolve issues, and provide solutions over the phone. You will process transactions, update records, and work with the team to hit sales targets and improve process efficiency.

The role requires fluent English and strong verbal communication skills for effective customer interactions, with 0–3 years in a BPO or call centre environment.

Formación

• Fluent English (written & spoken)
• Clear and effective English communication for customer interaction
• Experience in BPO/Call Centre preferred (0–3 years)

Responsabilidades

• Handle customer inquiries via phone calls, resolve issues, and provide solutions.
• Process transactions, update records, and maintain accurate documentation.
• Collaborate with teammates to achieve sales targets and improve process efficiency.

Conocimientos

Fluent English

English communication

Communication skills

Descripción del empleo

Roles and Responsibilities :

• Handle customer inquiries, resolve issues, and provide solutions via phone calls.
• Process transactions, update records, and maintain accurate documentation.
• Collaborate with team members to achieve sales targets and improve process efficiency.
• Provide excellent verbal communication skills to build strong relationships with customers.

Job Requirements :

• Fluent English language skills (written & spoken).
• Good English communication skills for effective interaction with customers.
• Strong communication skills for clear articulation of thoughts and ideas.
• 0-3 years of experience in BPO/Call Centre environment.