BM-Yemmiganur

PeopleStrong; India; On-site; INR 600,000 - 900,000; Full time

Job summary

PeopleStrong is seeking experienced professionals for the Retail - Gold Loan department in Andhra Pradesh, India. The role involves driving branch business by achieving gold loan disbursement and revenue targets while managing branch operations.

Your responsibilities will include acquiring new customers, ensuring compliance with guidelines, monitoring portfolio quality, and leading branch staff. An MBA is preferred with 5–10 years of experience in gold loans.

Qualifications

• Typically 5–10 years of experience in Gold Loans.

Responsibilities

• Drive branch business by achieving gold loan disbursement and revenue targets.
• Acquire new customers and maintain relationships with existing customers.
• Manage overall branch operations, including loan processing.
• Ensure accurate gold appraisal and valuation as per policies.
• Monitor portfolio quality, collections, overdue accounts, and NPAs.
• Ensure compliance with RBI guidelines and audit requirements.
• Lead, train, and monitor branch staff to improve productivity.
• Handle customer grievances and deliver excellent service.
• Maintain branch security, vault management, and operational controls.

Skills

Sales and business development

Team leadership

Gold loan operations

Customer relationship management

Risk and compliance management

Communication skills

Problem-solving skills

Education

Graduate in any discipline

MBA preferred

Job description

DEPARTMENT-1 Retail - Gold Loan

Country India

State Andhra Pradesh

Skills

Skill

Graduate

CERTIFICATION

Job Description

Key Responsibilities:

• Drive branch business by achieving gold loan disbursement and revenue targets.
• Acquire new customers and maintain relationships with existing customers.
• Manage overall branch operations, including loan processing, disbursement, renewals, and closures.
• Ensure accurate gold appraisal and valuation as per company policies.
• Monitor portfolio quality, collections, overdue accounts, and NPAs.
• Ensure compliance with RBI guidelines, internal policies, audit, and KYC requirements.
• Lead, train, and monitor branch staff to improve productivity and service quality.
• Handle customer grievances and deliver excellent customer service.
• Maintain branch security, vault management, and operational controls.

Required Skills:

• Sales and business development
• Team leadership
• Gold loan operations and branch management
• Customer relationship management
• Risk and compliance management
• Communication and problem-solving skills
• Graduate in any discipline (MBA preferred).
• Typically 5–10 years of experience in Gold Loans,