Banking Operations Associate

NTT DATA North America; Dadri; On-site; INR 320,000 - 420,000; Full time

Job summary

NTT DATA North America in India is seeking a detail-oriented KYC/CDD specialist to analyze and execute processes in line with SOPs.

You will interpret documents, capture data into our applications, and ensure compliance while maintaining clear English narratives. The role includes training participation and attending team meetings.

Shift pattern may involve weekend coverage as needed; strong communication and reliability are essential.

Qualifications

• Banking BPO experience of 2+ years preferred.
• 1+ years of computer literacy with Windows-based tools.
• Proficient English oral and written communication.

Responsibilities

• Analyze and execute KYC/CDD processes following SOPs.
• Interpret documents and capture information into applications.
• Adhere to standardized processes and procedures.
• Provide narratives in English with proper grammar.
• Maintain up-to-date process adherence and compliance.
• Participate in training programs and attend team meetings or calls.

Skills

English communication

Attention to detail

Teamwork

Education

University degree or equivalent in Accounting & Commerce

Tools

Windows OS

Job description

• Analyze and execute the KYC/CDD process by understanding Standard operating Procedures
• Interpret documents related to KYC operations and capture the information into appropriate application
• Adhere to all appropriate and agreed standardized processes and procedures
• Provide narrative in English language to include proper grammar and sentence structure
• Review and keep up to date, and fully abide by the process operational and administrative procedures and ensure process compliance
• Participating in the training programs based on business needs
• Attending team meetings or customer calls

Job Details:

• Analyze and execute the KYC/CDD process by understanding Standard operating Procedures
• Interpret documents related to KYC operations and capture the information into appropriate application
• Adhere to all appropriate and agreed standardized processes and procedures
• Provide narrative in English language to include proper grammar and sentence structure
• Review and keep up to date, and fully abide by the process operational and administrative procedures and ensure process compliance
• Participating in the training programs based on business needs
• Attending team meetings or customer calls

Job Requirements & eligibility Criteria:

• 2+ Years of experience in Banking BPO is preferred
• University degree or equivalent that required 3+ years of formal studies of the Accounting & Commerce Graduates.
• 1+ years of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
• Flexibility to work scheduled shifts from Monday-Friday and weekends if required (Comp off shall be provided) 12:00 PM to 10:00 PM or 2:00PM to 12:00 AM
• Ability to communicate (oral/written) effectively in English to exchange information with our client.