Banking Operations Senior Representative

NTT DATA BUSINESS SOLUTIONS; Dadri; On-site; INR 350,000 - 450,000; Full time

Job summary

NTT DATA BUSINESS SOLUTIONS in India is seeking candidates for Banking BPO roles focused on Business Banking Loan processing. The role involves understanding SOPs, capturing loan information accurately, and ensuring adherence to standardized processes.

Strong English communication is required to liaise with clients. Candidates with 0–2 years in banking BPO and a degree in Accounting/Commerce are encouraged to apply.

Qualifications

• 0–2 years of experience in Banking BPO preferred.
• Ability to work scheduled shifts.
• Ability to communicate effectively in English with clients.

Responsibilities

• Analyze and execute the Business Banking Loan process per SOPs.
• Interpret loan processing requests and capture information into the appropriate application.
• Adhere to standardized processes and procedures.
• Provide narrative in English with proper grammar and sentence structure.
• Review and comply with operational and administrative procedures.
• Participate in training programs as needed.
• Attend team meetings or customer calls.

Skills

English communication

Banking knowledge

Education

University degree or equivalent in Accounting/Commerce

Job description

Job Description

• Analyze and execute the Business Banking Loan process by understanding Standard operating Procedures.
• Interpret the request received related to Business Banking loan processing and capture the information into appropriate application.
• Adhere to all appropriate and agreed standardized processes and procedures.
• Provide narrative in English language to include proper grammar and sentence structure.
• Review and keep up to date and fully abide by the process operational and administrative procedures and ensure process compliance.
• Participating in training programs based on business needs.
• Attending team meetings or customer calls

Job Details

• Analyze and execute the Business Banking Loan process by understanding Standard operating Procedures.
• Interpret the request received related to Business Banking loan processing and capture the information into appropriate application.
• Adhere to all appropriate and agreed standardized processes and procedures.
• Provide narrative in English language to include proper grammar and sentence structure.
• Review and keep up to date and fully abide by the process operational and administrative procedures and ensure process compliance.
• Participating in training programs based on business needs.
• Attending team meetings or customer calls

Job Requirements eligibility Criteria

• 0 - 2 Years of experience in Banking BPO is preferred
• University degree or equivalent that requires 3+ years of formal studies of the Accounting Commerce Graduates.
• Ability to work scheduled shifts.
• Ability to communicate (oral/written) effectively in English to exchange information with our client.