Banking Operations Senior Representative

NTT DATA North America; Dadri; On-site; INR 300,000 - 600,000; Full time

Job summary

NTT DATA North America seeks a detail-oriented KYC/CDD analyst to support client reporting and investigations. You will unwrap shareholder details with accuracy, gather data, and compile evidence while maintaining confidentiality and timely communication with clients.

The role requires the ability to understand moderately complex transactions, navigate MS Office tools, and multitask efficiently in a fast-paced environment.

Qualifications

• Detail-oriented; able to organize and multi-task.
• Proficient in data entry and word processing.
• Able to navigate web-based applications.
• Excellent documentation and note-taking skills.

Responsibilities

• Perform unwrapping of shareholder details and entities involved.
• Conduct investigations, collect data, compile documentation and evidence.
• Maintain accurate notes and ensure timely reporting to clients.

Skills

Attention to detail

Data entry

MS Office

Documentation

Confidentiality

Tools

MS Office

Job description

Job Description:

In this Role you will be Responsible For

• Perform unwrapping of the share holder details or the entities involved in the company
• Conduct investigations, collect data, compile documentation and evidence, maintain accurate and detailed notes, Ensure accurate and timely completion of reporting to clients
• Ensures accurate and timely completion of transactions to meet or exceed client SLAs
• Identify and resolve both regular and non-routine problems or elevate to Team Leader/Line Manager/Unit Head
• Observe the highest degree of confidentiality in the handling of information received in the course of their responsibilities
• Uses established tools and procedures to solve task-related problems:
• Fact finding
• Information search and gathering
• Verifying data
• Compilation
• Recognizes when there is insufficient information and brings problems to the attention of TL/Manager.
• Monitors and tracks resolution of issues.

Requirements for this role include:

• 0-18 months of relevant experience.
• Basic understanding of the KYC/CDD domain
• Ability to understand moderately complex transactions
• Ability to understand and interpret source documents
• Detail-oriented; ability to organize and multi-task. Ability to make decisions.
• Required computer skills: must have experience with data entry and word processing, possess a working knowledge of MS Office applications, and understand how to navigate through web-based applications