Back Office Executive

Writer Corporation; Nashik District, Navi Mumbai, Pune District; On-site; INR 200,000 - 320,000; Full time

Job summary

Writer Corporation is seeking a detail-oriented Back Office Associate to support banking and insurance operations. The role involves data processing, document verification, updating records, and handling confidential customer information with strict adherence to SOPs and deadlines.

The candidate will process banking/insurance documents, perform data entry, verify KYC, and coordinate with internal teams to resolve discrepancies while maintaining data security and timely completion of tasks.

Qualifications

• Graduate in any discipline with good computer skills and typing speed.
• Fresher-friendly role; prior banking/insurance back-office exposure is a plus.
• Candidates with up to 6 months banking/insurance/BPO experience preferred.

Responsibilities

• Process and verify banking/insurance documents and applications.
• Perform data entry and update customer/transaction details in internal systems.
• Verify KYC and other required information per process guidelines.
• Handle policy, account, loan, claims, or other operational data as assigned.
• Review documents for completeness and discrepancies.
• Coordinate with internal teams for missing information and queries.
• Maintain records and ensure timely completion of tasks.
• Follow SOPs, compliance requirements, and data-security guidelines.
• Prepare daily/weekly MIS and process reports when required.
• Ensure accuracy, productivity, and quality targets are met.
• Escalate discrepancies to the reporting manager.
• Maintain confidentiality of customer and business information.

Skills

Data entry

Attention to detail

Communication

SOP adherence

Analytical thinking

Deadline oriented

Education

Graduation in any discipline

Tools

MS Office/Excel

Job description

Job Summary

We are looking for a detail-oriented and responsibleBack Office Associateto support banking and insurance operations. The candidate will be responsible for data processing, document verification, updating records, handling customer-related information, and ensuring timely completion of process activities while maintaining accuracy and confidentiality.

Key Responsibilities

• Process and verifybanking/insurance-related documents and applications.
• Perform data entry and update customer/transaction details accurately in internal systems.
• Verify KYC documents and other required information as per process guidelines.
• Handle policy, account, loan, claims, or other operational data depending on the assigned process.
• Review documents for completeness, accuracy, and discrepancies.
• Coordinate with internal teams for missing information and process-related queries.
• Maintain proper records and ensure timely completion of assigned tasks.
• Follow company policies, SOPs, compliance requirements, and data-security guidelines.
• Prepare daily/weekly MIS and process reports when required.
• Ensure agreedTAT, productivity, and quality parametersare achieved.
• Escalate discrepancies or exceptions to the reporting manager.
• Maintain confidentiality of customer and business information.

Required Skills

• GoodMS Office/Exceland basic computer skills.
• Good typing speed with accuracy.
• Strong attention to detail.
• Good written and verbal communication skills.
• Ability to understand and follow SOPs.
• Good analytical and problem-solving skills.
• Ability to work under deadlines and handle repetitive process activities.
• Knowledge of banking, insurance, KYC, or financial services processes will be an added advantage.

Eligibility

• Graduate in any discipline.
• Freshers can apply.
• Candidates with06 Month of experience in Banking, Insurance, BPO, KPO, Back Office, or Financial Serviceswill be preferred.

Key Performance Parameters

• Accuracy & Quality
• Productivity
• Turnaround Time (TAT)
• Process Compliance
• Attendance & Adherence
• Timely completion of assigned tasks

Preferred Candidate Profile

The ideal candidate should beresponsible, detail-oriented, process-driven, and comfortable working with large volumes of data and documents. Candidates having experience in banking/insurance operations or back-office processes will be preferred.