Assistant Manager - Talent Excellence

TP; Chennai District; On-site; INR 600,000 - 900,000; Full time

Job summary

TP seeks an experienced Talent Acquisition professional to design and implement effective recruitment strategies for a fast-paced BPO environment in Chennai. You will manage end-to-end recruitment, collaborate with hiring managers, and drive onboarding while upholding diversity and inclusion.

The role requires excellent communication, strong analytical skills, and proficiency with HR software. You will analyze metrics, prioritize multiple tasks, and train teams to meet staffing needs in a

Qualifications

• Proven experience in talent management, recruitment, or a related field.
• Strong understanding of the BPO/Call Centre industry and its unique challenges.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work in a fast-paced environment and prioritize multiple tasks.
• Proficiency in HR software and systems, with the ability to learn new tools quickly.
• Strong analytical and decision-making skills, with attention to detail and accuracy.

Responsibilities

• Develop and implement effective talent acquisition strategies to attract top candidates.
• Manage end-to-end recruitment processes, including job postings, interviews, and onboarding.
• Collaborate with hiring managers to understand their requirements and provide guidance on staffing needs.
• Conduct training sessions and workshops to enhance employee skills and knowledge.
• Analyze HR metrics to identify trends and areas for improvement in talent management.
• Foster a positive work environment by promoting diversity, equity, and inclusion.

Skills

Talent management

Recruitment

BPO knowledge

Communication

Problem solving

Tools

HR software

Job description

Roles and Responsibility

• Develop and implement effective talent acquisition strategies to attract top candidates.
• Manage end-to-end recruitment processes, including job postings, interviews, and onboarding.
• Collaborate with hiring managers to understand their requirements and provide guidance on staffing needs.
• Conduct training sessions and workshops to enhance employee skills and knowledge.
• Analyze HR metrics to identify trends and areas for improvement in talent management.
• Foster a positive work environment by promoting diversity, equity, and inclusion.

Job Requirements

• Proven experience in talent management, recruitment, or a related field.
• Strong understanding of the BPO/Call Centre industry and its unique challenges.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work in a fast-paced environment and prioritize multiple tasks.
• Proficiency in HR software and systems, with the ability to learn new tools quickly.
• Strong analytical and decision-making skills, with attention to detail and accuracy.