Assistant Manager - Logistics

Dr Lal PathLabs; India; On-site; INR 800,000 - 1,400,000; Full time

Job summary

Dr Lal PathLabs is seeking a Logistics Analyst to manage domestic and international courier operations, optimize costs, and drive data-driven improvements. You will coordinate with partners, monitor SLAs, and handle shipment documentation while leveraging MIS dashboards for performance insights.

The role requires strong Excel skills and familiarity with Power BI, with a focus on cost control and stakeholder collaboration across multiple regions.

Qualifications

• Strong understanding of domestic and international courier operations.
• Cost analysis, commercial evaluation, and vendor management.
• Data analysis, MIS preparation, and performance reporting.
• Proficiency in MS Excel; Power BI knowledge preferred.
• Strong coordination, problem-solving, and stakeholder-management skills.

Responsibilities

• Manage end-to-end domestic and international courier operations, ensuring timely pickup, dispatch, delivery, and shipment tracking.
• Coordinate with courier partners, vendors, and internal stakeholders to ensure seamless shipment movement.
• Monitor shipment status, delivery timelines, transit delays, and SLA adherence.
• Resolve shipment-related issues, including delays, lost or damaged consignments, and delivery escalations.
• Manage shipping documentation, invoices, and customs-related documentation for international shipments, wherever applicable.
• Evaluate courier partner performance and drive corrective actions to improve service quality and delivery timelines.
• Monitor courier and logistics expenditure across domestic and international shipments.
• Analyse freight charges, weight discrepancies, surcharges, and billing accuracy to identify cost-saving opportunities.
• Validate courier invoices against agreed commercial terms, rate cards, and service agreements.
• Track logistics budgets, cost trends, and KPIs to support cost control.
• Prepare and maintain periodic MIS reports and dashboards covering shipment volumes, delivery TAT, SLA adherence, courier costs, and vendor performance.
• Analyse logistics data to identify trends, recurring issues, operational gaps, and opportunities for process improvement.
• Track key metrics such as cost per shipment, on-time delivery percentage, delayed shipments, and cost savings.
• Use MS Excel, including Pivot Tables, lookup functions, and dashboards, to analyse large datasets; knowledge of Power BI or similar reporting tools would be an added advantage.

Skills

Data analysis

Vendor management

MS Excel

Power BI

MIS reporting

Cost analysis

Stakeholder coordination

Logistics analytics

Tools

MS Excel

Power BI

Job description

Role Purpose

To manage domestic and international courier operations, ensure timely and cost-effective movement of shipments, drive courier partner performance, and leverage data analytics to improve logistics efficiency, service quality, and cost optimization.

• Manage end-to-end domestic and international courier operations, ensuring timely pickup, dispatch, delivery, and shipment tracking.
• Coordinate with courier partners, vendors, and internal stakeholders to ensure seamless shipment movement.
• Monitor shipment status, delivery timelines, transit delays, and service-level agreement (SLA) adherence.
• Resolve shipment-related issues, including delays, lost or damaged consignments, and delivery escalations.
• Manage shipping documentation, invoices, and customs-related documentation for international shipments, wherever applicable.
• Evaluate courier partner performance and drive corrective actions to improve service quality and delivery timelines.
• Monitor courier and logistics expenditure across domestic and international shipments.
• Analyse freight charges, weight discrepancies, surcharges, and billing accuracy to identify cost-saving opportunities.
• Validate courier invoices against agreed commercial terms, rate cards, and service agreements.
• Track logistics budgets, cost trends, and key performance indicators (KPIs) to support cost control.
• Prepare and maintain periodic MIS reports and dashboards covering shipment volumes, delivery TAT, SLA adherence, courier costs, and vendor performance.
• Analyse logistics data to identify trends, recurring issues, operational gaps, and opportunities for process improvement.
• Track key metrics such as cost per shipment, on-time delivery percentage, delayed shipments, and cost savings.
• Use MS Excel, including Pivot Tables, lookup functions, and dashboards, to analyse large datasets; knowledge of Power BI or similar reporting tools would be an added advantage.

Preferred candidate profile

• Strong understanding of domestic and international courier operations.
• Cost analysis, commercial evaluation, and vendor management.
• Data analysis, MIS preparation, and performance reporting.
• Proficiency in MS Excel; Power BI knowledge preferred.
• Strong coordination, problem-solving, and stakeholder-management skills.