Assistant Manager

IndiaMART; Bengaluru; On-site; INR 500,000 - 800,000; Full time

Job summary

IndiaMART is looking for a dedicated professional who can effectively manage client relationships and drive revenue through upselling services. Success in this role requires excellent sales techniques and the ability to understand client needs, maximizing their benefit from the platform.

The position demands independent work and entails daily in-person client meetings to ensure satisfaction and foster ongoing partnerships. Candidates should possess strong communication skills and a focus on results.

Qualifications

• Strong application of sales techniques.
• Ability to understand client business contexts.
• Excellent verbal and written communication skills.
• Capacity for independent work.

Responsibilities

• Build and manage professional relationships with clients.
• Ensure clients maximize benefit from IndiaMART.
• Optimize product accuracy in client e-catalogs.
• Achieve client retention and revenue targets through upselling.
• Promptly resolve client complaints.
• Conduct daily F2F client meetings.

Skills

Sales techniques

Active listening

Verbal communication

Written communication

Independence

Job description

What the Role involves :

• Position holder will be an individual contributor
• Build and manage productive, professional relationships with clients
• Ensure clients are using and deriving benefit from IndiaMART
• Ensure products/services in clients e-catalog are accurately defined
• Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets
• Systematic follow-up and time-bound closures
• Prompt resolution of complaints
• Daily 4-5 in person meetings (F2F) with clients onsite

Critical Skills of a Suitable Candidate :

• Application of sales techniques
• Active listening and understanding the business contexts of clients
• Good Verbal and written communication
• Ability to work independently