Executive|Sr Executive |Assistant Manger -Tele Sales

IndiaMART; Sector 10; On-site; INR 273,000 - 364,000; Full time

Benefits offered by this job

Weekly payout of salaries

Incentives

Career growth opportunities

I-LEAP learning program

Mediclaim benefit

Life insurance

Job summary

IndiaMART is seeking a Client Servicing professional to build and maintain strong client relationships, ensuring uptake of services and retention. You will work as an individual contributor with a focus on growth and renewal targets, communicating value and solutions to clients across sectors.

The role emphasizes tele-sales techniques, active listening, and independent work. Fresh MBA graduates or candidates with 9 months of sales experience are invited to apply, with weekly payouts and

Qualifications

• Graduate with minimum 9 months experience in sales, or Freshers MBA 2026 batch.
• Good Verbal and written communication
• Ability to work independently and handle multiple client conversations

Responsibilities

• Build and manage productive relationships with clients via telephone/video calls
• Ensure clients are using IndiaMART and deriving value from services
• Maximize revenue by upselling other services and achieving retention targets
• Follow up and close issues in a time-bound manner
• Handle client complaints promptly and professionally
• Make daily meaningful client calls (10–15)

Skills

Client handling

Active listening

Verbal communication

Independent worker

Job description

As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success.

Role & responsibilities:

• Position holder will be an individual contributor
• Build and manage productive, professional relationships with clients using telephonic and/or video conversations
• Ensure clients are using and deriving benefit from IndiaMART
• Ensure products/services in clients e-catalog are accurately defined
• Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets
• Systematic follow-up and time-bound closures
• Prompt resolution of complaints
• Daily 10-15 meaningful telephone/video calls with clients

Critical Skills of a Suitable Candidate:

• Client handling and application of Tele-sales techniques
• Active listening and understand the business contexts of clients
• Good Verbal and written communication
• Ability to work independently

You Can Apply if you have:

• Graduate with minimum 9 months experience in sales, or Freshers MBA 2026 batch

Why Join IndiaMART:

Joining IndiaMART means becoming a part of shaping the future of business. As a leader in the B2B marketplace, we are at the forefront of driving innovation and transformation in how business buy and sell.

• Weekly Salary: We are India's first organization to introduce weekly payout of salaries to ensure better financial planning & stability for our employees.
• Attractive Incentives: Our incentive programs are designed to recognize and reward your hard work, allowing you to earn more as you achieve more.
• Accelerated Career Growth: We offer a dynamic environment for rapid career growth. Many employees reach leadership roles within five years, with over 500 success stories.
• Learning Culture: Our I-LEAP program enables employees to learn while they work, offering attractive fee subsidiaries to each individual that they can use for their own learning & development.
• Mediclaim benefit: We have upto 2 lac amounting cashless facility free and no premium is recovered from the employee.
• Life insurance benefit: Upto 8 lac amounting at no extra cost