Assistant Branch Manager

Kissht; Tirunelveli; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Kissht is seeking an Assistant Branch Manager for the Retail Sales, NBFC sector. You will lead the Business Development & Sales efforts, build and manage the LAP product, drive branch productivity, and oversee collections and channel partners across multiple branches.

You will be responsible for managing a team of 5-10, expanding the LAP customer base in the local market, and ensuring profitability through robust branch operations and market promotions.

Qualifications

• 5+ years of experience in handling secured micro loan against property (LAP) products.
• Prior experience in Micro LAP business with ticket sizes 2 Lakhs - 15 Lakhs is mandatory.
• Have managed a team of 5-10 people.
• Well-connected with strong understanding of the local market.
• Experience in branch setup and branch operations.

Responsibilities

• Build and manage the Micro Loan Against Property (secured) product.
• Source loans up to 10 Lakhs per ticket size.
• Manage multiple branches and ensure branch productivity.
• Oversee the collections process within the branch.
• Lead the Sales Manager and Direct Sales Team (DST).
• Manage branch Profit & Loss and profitability.
• Coordinate with DSA, Connectors, and Open Market channels.
• Ensure end-to-end file processing from login to disbursement with Ops and Credit.
• Maintain strong client relationships and expand LAP customer base.
• Plan and execute market promotional activities.

Skills

Team management

Branch management

Sales leadership

Customer engagement

LAP product knowledge

Open market selling

Job description

ROLE: Assistant Branch Manager

INDUSTRY TYPE: NBFC

DEPARTMENT: Business Development & Sales

EMPLOYMENT TYPE: Full Time, Permanent

ROLE CATEGORY: Retail Sales

RESPONSIBILITY

Building and managing the Micro Loan Against Property (secured) product.

Sourcing loans with a maximum ticket size of 10 Lakhs.

Will be Handling Branches

Ensuring the productivity of the branch.

Overseeing the collections process within the branch.

Managing the Sales Manager and Direct Sales Team (DST).

Managing the branch's Profit and Loss, ensuring profitability.

Handling DSA (Direct Selling Agents), Connectors, and Open Market Channels.

Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion. Ensuring high levels of customer engagement and satisfaction.

Maintaining strong relationships with clients.

Identifying and pursuing opportunities in the open market to expand the LAP customer base.

Planning & execution of market promotional activities QUALIFICATIONS

5+ Years experience in handling secured micro loan against property product

Prior experience in Micro LAP business (2 Lakhs - 15 Lakhs) ticket sizes is mandatory

Have managed a team of 5-10 people

Well-connected and great understanding of local market

Have handled branch setup and branch operations