Assistant Branch Manager

Kissht; Chengalpattu; On-site; INR 600,000 - 900,000; Full time

Job summary

Kissht is seeking an Assistant Branch Manager in Tamil Nadu to lead micro LAP products and branch operations. You will source secured loans, manage the DST and Sales Manager, and ensure profitability at the branch level. You will coordinate with Operations and Credit to ensure timely disbursement and excellent customer service.

The role requires strong local market connections, hands-on branch setup experience, and a track record of managing teams of 5-10 people in a retail finance environment.

Qualifications

• 5+ years of experience handling secured LAP products.
• Experience with micro LAP ticket sizes 2 Lakhs - 15 Lakhs is mandatory.
• Led a team of 5-10 people and managed branch operations.

Responsibilities

• Build and manage the Micro LAP product (secured).
• Source loans with ticket sizes up to 10 Lakhs.
• Handle branches and drive branch productivity.
• Oversee collections within the branch.
• Manage the Sales Manager and Direct Sales Team (DST).
• Own the branch P&L and profitability.
• Liaise with DSAs, connectors, and open market channels.
• Ensure end-to-end file processing from login to disbursement with Ops and Credit.
• Engage customers and maintain strong client relationships.
• Identify opportunities in open market to grow LAP base.
• Plan and execute market promotions.

Skills

LAP experience (Micro LAP)

Team management

Local market knowledge

Branch operations

Job description

ROLE: Assistant Branch Manager

INDUSTRY TYPE: NBFC

DEPARTMENT: Business Development & Sales

EMPLOYMENT TYPE: Full Time, Permanent

ROLE CATEGORY: Retail Sales

RESPONSIBILITY

Building and managing the Micro Loan Against Property (secured) product.

Sourcing loans with a maximum ticket size of 10 Lakhs.

Will be Handling Branches

Ensuring the productivity of the branch.

Overseeing the collections process within the branch.

Managing the Sales Manager and Direct Sales Team (DST).

Managing the branch's Profit and Loss, ensuring profitability.

Handling DSA (Direct Selling Agents), Connectors, and Open Market Channels.

Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion. Ensuring high levels of customer engagement and satisfaction.

Maintaining strong relationships with clients.

Identifying and pursuing opportunities in the open market to expand the LAP customer base.

Planning & execution of market promotional activities QUALIFICATIONS

5+ Years experience in handling secured micro loan against property product

Prior experience in Micro LAP business (2 Lakhs - 15 Lakhs) ticket sizes is mandatory

Have managed a team of 5-10 people

Well-connected and great understanding of local market

Have handled branch setup and branch operations