Assistant Branch Manager

Kissht; Erode; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

Kissht in India is seeking an Assistant Branch Manager to lead the Retail Sales focused team in the NBFC's branch. You will oversee LAP product issuance secured by property, ensure branch productivity, drive sales targets, manage the DST and Sales Manager, and coordinate with Operations and Credit to process files from login to disbursement.

The role requires 5+ years of secured LAP experience, 2 Lakhs-15 Lakhs ticket sizes, and a strong local network.

Qualifications

• 5+ years of experience in handling secured LAP products.
• Prior Micro LAP experience with ticket sizes between 2 Lakhs - 15 Lakhs.
• Experience managing a team of 5-10 people.
• Strong local market connections.
• Experience in branch setup and operations.

Responsibilities

• Build and manage the Micro LAP product portfolio.
• Sourcing loans with up to 10 Lakhs ticket size.
• Oversee branch operations and productivity.
• Manage Sales Manager and Direct Sales Team.
• Oversee collections within the branch.
• Maintain customer engagement and satisfaction.
• Develop relationships with clients and open market channels.
• Coordinate with Operations and Credit to process files from login to disbursement.
• Plan and execute market promotional activities.

Skills

Team leadership

Local market knowledge

Branch operations

Job description

ROLE: Assistant Branch Manager

INDUSTRY TYPE: NBFC

DEPARTMENT: Business Development & Sales

EMPLOYMENT TYPE: Full Time, Permanent

ROLE CATEGORY: Retail Sales

RESPONSIBILITY

Building and managing the Micro Loan Against Property (secured) product.

Sourcing loans with a maximum ticket size of 10 Lakhs.

Will be Handling Branches

Ensuring the productivity of the branch.

Overseeing the collections process within the branch.

Managing the Sales Manager and Direct Sales Team (DST).

Managing the branch's Profit and Loss, ensuring profitability.

Handling DSA (Direct Selling Agents), Connectors, and Open Market Channels.

Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion. Ensuring high levels of customer engagement and satisfaction.

Maintaining strong relationships with clients.

Identifying and pursuing opportunities in the open market to expand the LAP customer base.

Planning & execution of market promotional activities QUALIFICATIONS

5+ Years experience in handling secured micro loan against property product

Prior experience in Micro LAP business (2 Lakhs - 15 Lakhs) ticket sizes is mandatory

Have managed a team of 5-10 people

Well-connected and great understanding of local market

Have handled branch setup and branch operations