Area Manager - Alternate Channels

HDB Financial Services Ltd.; Mumbai; On-site; INR 900,000 - 1,500,000; Full time

Job summary

A leading financial services company in Mumbai is seeking a dedicated professional to manage Connectors sales and ensure profitable growth across assigned locations. The successful candidate will be responsible for achieving sales targets, fostering client relationships, and ensuring compliance within the team. This role requires excellent operational and relationship management skills while maintaining a focus on market penetration and business productivity.

Responsibilities

• Managing Connectors sales and being accountable for increasing profitable sales growth, as per targets.
• Overall ownership of Connectors business for the locations/cluster assigned.
• Understanding and managing business productivity.
• Connectors Management.
• Achieving profit targets for the cluster of locations assigned.
• Achieving sales targets set for the cluster by ensuring 100% compliance.
• Staffing and grooming: team building, motivation, satisfaction, and minimal attrition.
• Ensuring the delinquency ratio stays downbeat for the portfolio.
• Assessing training needs to accelerate team performance.
• Ensuring market penetration is accomplished each month.
• Identifying upcoming markets and setting up operations in those markets.
• Effective operations, team management, and excellent relationship skills to be displayed.
• Introducing and implementing new marketing and sales promotion initiatives for the cluster by coordinating with the product team.
• Managing Connectors sales and being accountable for increasing profitable sales growth, as per targets.
• Overall ownership of Connectors business for the locations/cluster assigned.
• Understanding and managing business productivity.

Job description

Job Role

• Understanding the customer requirements and ensuring quick service delivery.
• Constantly building relationships with existing clients to generate repeat business.
• Managing weighted IRR for profitable growth.
• Connectors Management.
• Achieving profit targets for the cluster of locations assigned.
• Achieving sales targets set for the cluster by ensuring 100% compliance.
• Staffing and grooming: team building, motivation, satisfaction, and minimal attrition.
• Ensuring the delinquency ratio stays downbeat for the portfolio.
• Assessing training needs to accelerate team performance.
• Ensuring market penetration is accomplished each month.
• Identifying upcoming markets and setting up operations in those markets.
• Effective operations, team management, and excellent relationship skills to be displayed.
• Introducing and implementing new marketing and sales promotion initiatives for the cluster by coordinating with the product team.

Key Responsibilities

• Managing Connectors sales and being accountable for increasing profitable sales growth, as per targets.
• Overall ownership of Connectors business for the locations/cluster assigned.
• Understanding and managing business productivity.