Application Support Engineer

Accenture PLC; Maharashtra; On-site; INR 900,000 - 1,400,000; Full time

Job summary

Accenture PLC in Hyderabad is seeking an Application Support Engineer focused on data engineering to investigate and resolve issues across critical business systems.

The role requires proactive monitoring, diagnosing problems, and collaborating with cross-functional teams to maintain system stability and support business continuity through timely problem resolution. 3+ years in Data Engineering preferred. Strong data pipeline and database skills, plus documentation mindset, are essential.

Qualifications

• Minimum 3 years of experience in Data Engineering.
• Proficiency in data pipeline architecture and data integration techniques.
• Experience with data storage solutions and database management.
• Familiarity with monitoring tools and incident management processes.

Responsibilities

• Perform independently and become an SME.
• Actively participate in team discussions.
• Contribute solutions to work-related problems.
• Collaborate with cross-functional teams to understand system dependencies.
• Document troubleshooting steps and resolutions for knowledge base.
• Assist in implementing process improvements to enhance reliability and efficiency.
• Mentor junior team members.

Skills

Data Engineering

Data pipeline architecture

Data integration

Data storage & databases

Monitoring & incident management

Education

15 years full time education

Tools

PLSQL

Job description

Project Role :

Application Support Engineer

Project Role Description :

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :

Data Engineering

Good to have skills :

Oracle Procedural Language Extensions to SQL (PLSQL)

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification :

15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to monitoring system performance, diagnosing problems, and ensuring smooth operation of critical applications. The position demands continuous engagement with multiple teams to maintain system stability and support business continuity through timely and effective problem resolution.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to understand system dependencies and impact of issues.
• Document troubleshooting steps and resolutions to build a knowledge base for future reference.
• Assist in the implementation of process improvements to enhance system reliability and efficiency.
• Support junior team members by sharing knowledge and providing guidance on complex issues.

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Data Engineering.
• Good To Have Skills: Experience with Oracle Procedural Language Extensions to SQL (PLSQL).
• Strong understanding of data pipeline architecture and data integration techniques.
• Experience with data storage solutions and database management.
• Ability to analyze and optimize data workflows for performance and scalability.
• Familiarity with monitoring tools and incident management processes.

Additional Information:

• The candidate should have minimum 3 years of experience in Data Engineering.
• This position is based at our Hyderabad office.
• A 15 years full time education is required.