Application Support Engineer

Accenture in India; Gurugram District; On-site; INR 700,000 - 1,200,000; Full time

Job summary

Accenture in India is looking for an Application Support Engineer based in Gurugram, with a minimum of 3 years of experience in DevOps. The role involves acting as software detectives, troubleshooting issues within critical business systems and providing high-quality support.

Ideal candidates will have strong knowledge in cloud platforms, as well as proficiency in DevOps methodologies. This is an excellent opportunity to enhance system performance while engaging with cross-functional teams to deliver effective solutions.

Qualifications

• Minimum 3 years of experience in DevOps.
• Proficiency in using cloud platforms.
• Strong understanding of CI/CD methodologies.

Responsibilities

• Act independently and become an SME.
• Participate in team discussions actively.
• Provide solutions to work-related problems.
• Assist in developing application support best practices.
• Collaborate to enhance system performance and reliability.

Skills

DevOps

Cloud Platforms (AWS or Azure)

Continuous Integration and Continuous Deployment

Docker and Kubernetes

Python or Bash scripting

Education

15 years full-time education

Job description

Project Role

Application Support Engineer

Project Role Description

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills

DevOps

Good to have skills

NA

Minimum Experience

3 years

Educational Qualification

15 years full time education

Summary

AI Powered Tech Talent. As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the smooth operation of essential applications. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of processes and systems, all while maintaining a focus on delivering high-quality support to users and stakeholders.

Roles & Responsibilities

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Assist in the development and implementation of best practices for application support.
• Collaborate with cross-functional teams to enhance system performance and reliability.

Professional & Technical Skills

• Must To Have Skills: Proficiency in DevOps.
• Good To Have Skills: Experience with cloud platforms such as AWS or Azure.
• Strong understanding of continuous integration and continuous deployment methodologies.
• Familiarity with containerization technologies like Docker and Kubernetes.
• Experience in scripting languages such as Python or Bash for automation tasks.

Additional Information

• The candidate should have minimum 3 years of experience in DevOps.
• This position is based at our Gurugram office.
• A 15 years full time education is required.