Application Support Engineer

Accenture in India; Hyderabad; On-site; INR 600,000 - 1,000,000; Full time

Job summary

A leading technology consulting firm is looking for an Application Support Engineer in Hyderabad. The role involves acting as a software detective, identifying and solving issues within critical business systems. Candidates should have a minimum of 3 years experience in Google Cloud Development Services and strong problem-solving skills. Responsibilities include collaborating with teams, enhancing service delivery, and engaging in knowledge sharing. A solid educational background with 15 years of full-time education is required.

Qualifications

• Minimum 3 years of experience in Google Cloud Development Services.
• Strong grasp of Generative and Agentic AI, prompt engineering, and AI evaluation frameworks.

Responsibilities

• Perform independently and become an SME.
• Contribute in providing solutions to work related problems.
• Assist in the development of support processes.

Skills

Proficiency in Google Cloud Development Services

Understanding of cloud architecture and services

Experience with application monitoring

Familiarity with incident management

Ability to work with cross-functional teams

Education

15 years full time education

Job description

Project Role

Application Support Engineer

Project Role Description

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills

• Google Cloud Development Services

Good to have skills

NA

Minimum 3 Year(s) Of Experience

3 Years

Educational Qualification

15 years full time education

Summary

As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the seamless operation of essential applications. You will engage in problem‑solving activities, analyze system performance, and contribute to the continuous improvement of processes and systems, all while maintaining a focus on delivering high‑quality support to users and stakeholders. Strong grasp of Generative and Agentic AI, prompt engineering, and AI evaluation frameworks. Ability to align AI capabilities with business objectives while ensuring scalability, responsible use, and tangible value realization.

Roles & Responsibilities

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Assist in the development and implementation of support processes to enhance service delivery.
• Engage in knowledge sharing sessions to foster team collaboration and skill development.

Professional & Technical Skills

• Must To Have Skills: Proficiency in Google Cloud Development Services.
• Strong understanding of cloud architecture and services.
• Experience with application monitoring and performance tuning.
• Familiarity with incident management and troubleshooting methodologies.
• Ability to work with cross‑functional teams to resolve complex issues.

Additional Information

• The candidate should have minimum 3 years of experience in Google Cloud Development Services.
• This position is based at our Bengaluru office.
• A 15 years full time education is required.
• 15 years full time education