Application Support Engineer

Accenture in India; Chennai District; On-site; INR 500,000 - 800,000; Full time

Job summary

A leading consulting firm in Chennai District is seeking an Application Support Engineer to act as a software detective. You will be responsible for identifying and resolving issues within critical business systems, collaborating with team members to ensure smooth application functionality. The ideal candidate has a strong background in Electronic Medical Records (EMR) and at least 2 years of experience in troubleshooting software applications. This role requires effective communication skills and a commitment to continuous learning.

Qualifications

• Minimum 2 years of experience in Electronic Medical Records (EMR).
• Experience in troubleshooting software applications is required.

Responsibilities

• Act independently and become a subject matter expert (SME).
• Participate in team discussions and provide solutions.
• Assist in process documentation to enhance team knowledge.
• Engage in continuous learning on technologies and best practices.

Skills

Electronic Medical Records (EMR)

Strong analytical skills

Problem-solving skills

Troubleshooting software applications

Database management

Effective communication

Education

15 years full time education

Job description

Project Role

Application Support Engineer

Project Role Description

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must Have Skills

Electronic Medical Records (EMR)

Good to Have Skills

NA

Minimum Experience

Minimum 2 Year(s) Of Experience Is Required

Educational Qualification

15 years full time education

Summary

As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, analyzing system performance, and ensuring that applications run smoothly to support business operations effectively. You will engage with users to understand their challenges and work towards delivering timely solutions, contributing to the overall efficiency and reliability of the systems in place.

Roles & Responsibilities

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Assist in the documentation of processes and solutions to enhance team knowledge.
• Engage in continuous learning to stay updated with the latest technologies and best practices.

Professional & Technical Skills

• Proficiency in Electronic Medical Records (EMR).
• Strong analytical and problem‑solving skills.
• Experience with troubleshooting software applications and systems.
• Familiarity with database management and data integrity practices.
• Ability to communicate technical information effectively to non‑technical users.

Additional Information

• The candidate should have minimum 2 years of experience in Electronic Medical Records (EMR).
• This position is based at our Coimbatore office.
• A 15 years full time education is required.