Application Support Engineer

Accenture in India; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

A leading consulting firm in Bengaluru seeks an Application Support Engineer to act as a software detective. You will identify and resolve issues within critical business systems while collaborating with teammates and engaging with stakeholders. The role requires proficiency in SAS Platform, strong analytical skills, and a minimum of 3 years of experience in similar roles. This position offers an opportunity to contribute actively and enhance team knowledge through continuous learning.

Qualifications

• Minimum 3 years of experience in SAS Platform.
• Strong analytical skills to diagnose and resolve application issues.
• Experience with system monitoring tools.

Responsibilities

• Perform independently and become an SME.
• Participate in team discussions actively.
• Contribute solutions to work-related problems.
• Assist in documentation of processes.

Skills

Proficiency in SAS Platform

Strong analytical skills

Experience with system monitoring tools

Ability to collaborate effectively

Familiarity with database management

Education

15 years full time education

Job description

Project Role

Application Support Engineer

Project Role Description

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must Have Skills

SAS Platform

Good to Have Skills

NA

Minimum Experience

3 Year(s) Of Experience Is Required

Educational Qualification

15 years full time education

Summary

As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring the smooth operation of applications that are vital to business functions. You will engage with stakeholders to understand their needs and provide timely solutions, contributing to the overall efficiency and effectiveness of the organization.

Roles & Responsibilities

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Assist in the documentation of processes and procedures to enhance team knowledge.
• Engage in continuous learning to stay updated with the latest technologies and best practices.

Professional & Technical Skills

• Must To Have Skills: Proficiency in SAS Platform.
• Strong analytical skills to diagnose and resolve application issues.
• Experience with system monitoring tools to ensure optimal performance.
• Ability to collaborate effectively with cross-functional teams.
• Familiarity with database management and data analysis techniques.

Additional Information

• The candidate should have minimum 3 years of experience in SAS Platform.
• This position is based at our Bengaluru office.
• A 15 years full time education is required.