Application Support Engineer

Accenture; Hyderabad; On-site; Full time

Job summary

A global professional services firm in Hyderabad is looking for an experienced Application Support Engineer to provide dynamic service identifying and solving issues within critical business systems. The ideal candidate must have at least 2 years of experience with Laboratory Information Systems, strong analytical skills, and proficiency in system integration. The role involves collaborating with teams, troubleshooting issues, and contributing to overall system performance. Continuous learning and active participation in team discussions are also expected.

Qualifications

• Minimum 2 years of experience in Laboratory Information and Execution Systems.
• Strong analytical skills to diagnose and resolve software issues.
• Familiarity with software development life cycle and methodologies.

Responsibilities

• Act as an SME and perform tasks independently.
• Contribute solutions to work related problems.
• Engage in continuous learning to stay updated.

Skills

Laboratory Information and Execution Systems

System integration

Data management

Analytical skills

Team collaboration

Education

15 years full time education

Job description

About The Role

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Laboratory Information and Execution Systems

Good to have skills : NA

Minimum Experience : 2 year(s) of experience is required

Educational Qualification : 15 years full time education

Summary

As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot software problems, ensuring that systems operate smoothly and efficiently, and implementing solutions to enhance system performance. You will engage with stakeholders to understand their needs and provide timely support, contributing to the overall success of the organization.

Roles & Responsibilities

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Assist in the documentation of processes and procedures to enhance team knowledge.
• Engage in continuous learning to stay updated with the latest technologies and best practices.

Professional & Technical Skills

• Proficiency in Laboratory Information and Execution Systems.
• Experience with system integration and data management.
• Strong analytical skills to diagnose and resolve software issues.
• Familiarity with software development life cycle and methodologies.
• Ability to work collaboratively in a team-oriented environment.

Additional Information

• Minimum 2 years of experience in Laboratory Information and Execution Systems.
• Position based at our Hyderabad office.
• 15 years full time education required.

Qualification

15 years full time education