Application Support Engineer

Accenture in India; Chennai District; On-site; INR 500,000 - 800,000; Full time

Job summary

A leading technology consulting firm in Chennai is seeking an experienced Application Support Engineer to identify and resolve issues within critical business systems. You will collaborate with team members to troubleshoot software problems, improve system efficiency, and provide guidance to junior members. The ideal candidate should have a minimum of 2 years of experience in BlueYonder Warehouse Management and strong analytical skills. This role focuses on delivering exceptional service to users and stakeholders.

Qualifications

• Minimum 2 years of experience in BlueYonder Warehouse Management.
• Experience with A&D Aftermarket is preferred.
• Strong analytical skills to diagnose and resolve software issues.

Responsibilities

• Act as an SME and perform independently.
• Participate in team discussions actively.
• Provide training and guidance to junior team members.

Skills

BlueYonder Warehouse Management

Analytical skills

Troubleshooting

Education

15 years full time education

Job description

Project Role

Application Support Engineer

Project Role Description

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills

BlueYonder Warehouse Management

Good to have skills

A&D Aftermarket

Minimum 2 Year(s) Of Experience Is Required

Minimum 2 Years of Experience

Educational Qualification

15 years full time education

Summary

As an Application Support Engineer, you will engage in a variety of tasks that involve identifying and resolving issues within critical business systems. Your typical day will include collaborating with team members to troubleshoot software problems, analyzing system performance, and ensuring that all components function seamlessly. You will also be responsible for documenting solutions and providing insights to improve system efficiency, all while maintaining a focus on delivering exceptional service to users and stakeholders.

Roles & Responsibilities

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Assist in the development and implementation of best practices for system support.
• Provide training and guidance to junior team members on troubleshooting techniques.

Professional & Technical Skills

• Proficiency in BlueYonder Warehouse Management.
• Experience with A&D Aftermarket.
• Strong analytical skills to diagnose and resolve software issues.
• Familiarity with system monitoring tools to ensure optimal performance.
• Ability to document processes and solutions clearly for future reference.

Additional Information

• The candidate should have minimum 2 years of experience in BlueYonder Warehouse Management.
• This position is based at our Chennai office.
• A 15 years full time education is required.