Account Manager-1

Michelin Americas Research; Chennai; On-site; INR 600,000 - 900,000; Full time

Job summary

Michelin Americas Research in Chennai, India seeks an Account Manager-1 to represent the team with clients and coordinate with internal stakeholders on diverse projects. You will manage accounts of various sizes, build strong client relationships, and prepare proposals for renewals or new initiatives.

You will stay connected to clients and the market, identify opportunities, visit clients and participate in industry events when needed, and develop leads by researching trends and setting

Qualifications

• Experience in customer relationship management.
• Account management or project management experience.
• Ability to build relationships with business leaders.
• Ability to manage deliverables and deadlines.

Responsibilities

• Manage accounts of all sizes and coordinate with stakeholders.
• Develop understanding of clients' market position, products/services, and competition.
• Capture, manage & respond to customer requests/claims.
• Establish and build relationships with business leaders at all levels.
• Handle day-to-day client communication and ongoing relationships for current and upcoming projects.
• Prepare and present sales information and proposals during renewals or new initiatives.
• Visit clients and attend trade shows or events to network and build relationships.
• Remain connected to clients and market to access opportunities and engage viable clients.
• Develop/generate new leads by monitoring trends and making appointments.

Skills

Client relationship

Account management

Networking

Lead generation

Project management

Job description

Job Description:

Account Manager-1

- - - - - - - - - - -

• Manage accounts of all sizes by representing your team externally with clients and internally by working with various stakeholders
• Develop a thorough understanding of the clients’ position in the market, their product/service, points of difference and competitive landscape
• Capture, manage & answer customer request/claim
• Establish and build strong working relationships with business leaders at all levels
• Manage day-to-day client communication and ongoing relationships as it relates to current, new and upcoming projects including business review
• Prepare and present sales information and effective proposal for customer during renewal or new initiatives
• As necessary, visit clients, attend trade shows and other industry events to capitalize on networking and relationship-building opportunities
• Proactively remain connected to clients and the ever-changing market to access new search opportunities and ensure all viable clients are engaged on a regular and effective basis
• Develops/generates new leads by monitoring trends, conducting research, identifying opportunities, cold calling and making appointments.

KEY EXPERIENCES IN:

• Working with customers (Customer Service Relationship)
• Project or account management (Account Management or project Management)
• Building relationship (Networking)
• Managing deliverables and deadlines (Opportunity Management)

Requirements: