Account Manager

Pineswift Technologies; Gurugram District; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Pineswift Technologies is seeking an experienced Account Manager to oversee multiple client accounts, ensuring service delivery and strong client relationships. The role covers end-to-end account management, revenue tracking, and stakeholder engagement, with collaboration across teams to meet client needs.

The ideal candidate has proven experience in IT/service-based industries, strong KYC and revenue management understanding, and excellent communication and negotiation skills for managing large

Qualifications

• Proven experience in account management within IT or service-based industries.
• Strong understanding of KYC processes, revenue management & client operations.
• Excellent communication, negotiation, and relationship-building skills.
• Ability to manage multiple accounts and deliver results in a fast-paced environment.
• Experience in stakeholder management and employee engagement.
• Experience in managing large enterprise clients.
• Proficiency in project management tools and MS Office Suite.

Responsibilities

• Account Management: Manage client relationships, understand business needs, and ensure client satisfaction.
• Farming & Growth: Drive growth by maintaining and expanding existing accounts, increasing revenue, and enhancing client engagement year over year
• KYC & Documentation: Handle all client onboarding formalities, including KYC documentation and compliance.
• Revenue Management: Monitor rate cards, track revenue, and manage profitability for assigned accounts.
• Stakeholder Management: Build and maintain strong relationships with client stakeholders and internal teams.
• Employee Engagement: Address employee concerns, provide support, and ensure a positive work environment.
• Recruitment Coordination: Collaborate with the recruitment team to fulfill client resource requirements.
• Timesheet Management: Ensure accurate timesheet submissions and approvals.

Skills

Account Management

Client Relations

KYC Processes

Revenue Management

Stakeholder Management

Employee Engagement

Recruitment Coordination

Timesheet Management

Tools

MS Office Suite

Project Management Tools

Job description

Job Description | Account Manager | Pineswift Technologies

Company Description

Pineswift Technologies is a Digital Product Engineering company that focuses on Digital Innovation and Excellence. Specializing in crafting transformative solutions, we propel businesses into the future through cutting-edge technology. Our commitment to innovation drives us to deliver tailored solutions that exceed our clients' expectations.

Job Summary

We are seeking a dynamic and experienced Account Manager to oversee and manage multiple client accounts, ensuring seamless service delivery and strong client relationships. The ideal candidate will be responsible for end-to-end account management, revenue tracking, and stakeholder engagement while providing excellent support to both clients and employees.

• Proven experience in account management within IT or service-based industries.
• Strong understanding of KYC processes, revenue management & client operations.
• Excellent communication, negotiation, and relationship-building skills.
• Ability to manage multiple accounts and deliver results in a fast-paced environment.
• Experience in stakeholder management and employee engagement.
• Experience in managing large enterprise clients.
• Proficiency in project management tools and MS Office Suite.

Key Responsibilities

• Account Management: Manage client relationships, understand business needs, and ensure client satisfaction.
• Farming & Growth: Drive growth by maintaining and expanding existing accounts, increasing revenue, and enhancing client engagement year over year
• KYC & Documentation: Handle all client onboarding formalities, including KYC documentation and compliance.
• Revenue Management: Monitor rate cards, track revenue, and manage profitability for assigned accounts.
• Stakeholder Management: Build and maintain strong relationships with client stakeholders and internal teams.
• Employee Engagement: Address employee concerns, provide support, and ensure a positive work environment.
• Recruitment Coordination: Collaborate with the recruitment team to fulfill client resource requirements.
• Timesheet Management: Ensure accurate timesheet submissions and approvals.