Account Manager

Aurum Analytica Pvt. Ltd.; Pune District; On-site; INR 600,000 - 900,000; Full time

Job summary

Aurum Analytica Pvt. Ltd. in Pune is seeking an Account Manager to drive client relationships and manage the full sales cycle. You will onboard new clients, nurture ongoing accounts, and deliver data-driven insights to improve service offerings.

The role requires strong communication skills, proactive client handling, and the ability to coordinate with design, media teams and managers to ensure timely deliverables.

Qualifications

• Experience across all stages of the sales cycle.
• Proven ability to build and maintain client relationships.
• Strong communication and interpersonal skills.

Responsibilities

• Cultivating solid relationships with clients through exceptional after-sales service.
• Creating a positive onboarding experience for new clients.
• Regularly interacting with clients through calls, emails, or face-to-face meetings.
• Maintaining an accurate record of all existing and potential clients.
• Inspiring repeat-business from clients.
• Responding to client inquiries in a timely and professional manner.
• Analyze performance data to offer clients data-driven business insights and improve service offerings.
• Ensure timely receivables and cash flow from clients.
• Coordinate with design, media teams, managers and stakeholders to meet deliverables.
• Prepare timely updates on all stages of project processes and coordinate with performance marketing teams to achieve client deliverables.

Skills

Account management

Digital marketing

Performance marketing

Client handling

Job description

The mandate seeks someone who is enthusiastic, comfortable with uncertainty, flexible, great with people, understands our technical vision, and isn't afraid to roll up their sleeves and get their hands dirty. The ideal candidate will have experience in all stages of the sales cycle. They should be confident in building new client relationships and maintaining existing ones.

Job Responsibilities :

• - Cultivating solid relationships with clients through the provision of exceptional after-sales service.
• - Creating a positive onboarding experience for new clients.
• - Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
• - Maintaining an accurate record of all existing and potential clients.
• - Inspire repeat-business from clients.
• - Responding to client inquiries in a timely and professional manner.
• - Analyze performance data to offer clients data-driven business insights and at the same time, use those insights to improve our service offerings
• - Ensure timely receivables and cash flow from clients
• - Ensuring smooth functioning of the account internally to help meet all deliverables including coordination with design teams, media teams, managers, and other important stakeholders.
• - Prepare timely team and client updates on all stages of project processes
• - Ensuring smooth coordination with performance marketing teams achieve client deliverables.

Required Skills

• account manager Digital marketing Performance marketing Client Handling