Senior Executive - Account Management

Jeebly Technologies; Dadri; On-site; INR 600,000 - 900,000; Full time

Job summary

Jeebly Technologies in India seeks a proactive Key Account Manager to oversee relationships with major clients and drive long-term partnerships. You will act as a strategic advisor, identify new business opportunities, and collaborate across teams to deliver on client objectives.

The role requires 2–3 years of experience in client relationship management, strong negotiation and communication skills, and the ability to work under pressure while leading by example.

Qualifications

• Masters/Bachelor’s Degree in Business Management – preferably in Sales & Marketing.
• 2–3 years of experience in the same role.
• Excellent communicator, quick decision maker, self-starter and able to lead by example.
• Experience developing new businesses and managing existing client relationships.

Responsibilities

• Develop and sustain solid relationships with key clients.
• Be primary contact for key client matters and ensure deadlines are met.
• Identify opportunities and propose solutions to meet clients' objectives.
• Negotiate contracts and establish performance timelines.
• Onboard new clients and collaborate with sales to identify opportunities.
• Assist sales in negotiating and closing agreements and cross-sell where appropriate.
• Coordinate with advertising, design, marketing, sales, and logistics to meet client needs.
• Prepare progress and forecast reports for stakeholders.

Skills

Relationship management

Client onboarding

Negotiation

Communication

Leadership

Education

Bachelor’s Degree in Business Management

Tools

CRM Software

Job description

Position Overview:

Overseeing the relationships of the company with its clients and obtaining and maintaining long term key customers by comprehending their requirements. Acting as a strategic partner and advisor to the client and discovering new opportunities to work together for mutual benefit.

Key Responsibility Areas

• Developing and sustaining solid relationship with key clients.
• Serving as a primary point of contact for all key client matters and working within the company to ensure deadlines for the client are met.
• Developing trust relationships with a portfolio of major clients by continuously proposing solutions that meet their objectives.
• Negotiating contracts with the client and establishing a timeline of performance.
• New Client Onboarding.
• Collaborating with the sales team and identifying business opportunities within the territory.
• Assisting the sales team in negotiating and closing the agreements.
• Serving as the link of communication between key customers and internal teams.
• Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to ensure that key clients needs are met.
• Collaborating with the sales team to maximize profit by up-selling or cross-selling.
• Liaising with senior management in the creation and determination of departmental strategies, financial requirements, and account management standards.
• Portal Training and Assistance / Client Meetings (Zoom / Phone / In Person)
• Preparing regular reports of progress and forecasts to internal stake holders and external stake holders using key account metrics
• Preparing various reports such as performance report, volume report, etc.
• Issue Log Custodian of Issue Log for effective working on drawbacks in operations.

Preferred candidate profile

• Masters / Bachelor’s Degree in Business Management – Preferably specialized in Sales & Marketing.
• Minimum 2-3 Years of experience in the same role.
• A quick learner, tech enthusiastic, excellent communicator, quick decision maker, self-starter, a leader to be led by an example.
• Experience in developing new businesses and managing existing business relationships.
• Ability to work under pressure, plan personal workload effectively and delegate.
• Must be a good negotiator.