Account Manager

Aurum Analytica Pvt. Ltd.; Dadri; On-site; INR 300,000 - 500,000; Full time

Job summary

Aurum Analytica Pvt. Ltd. is looking for a dedicated professional to enhance client relationships and provide exceptional after-sales service. The role involves ensuring a smooth onboarding experience and effective communication with clients through various channels.

The ideal candidate will have experience across the sales cycle and be proactive in data analysis to drive insights. If you thrive in dynamic environments and enjoy working with people, we encourage you to apply.

Qualifications

• Experience in all stages of the sales cycle required.
• Confidence in building and maintaining client relationships.
• Ability to analyze performance data for insights.

Responsibilities

• Cultivate relationships with clients through exceptional after-sales service.
• Create a positive onboarding experience for new clients.
• Ensure timely receivables and cash flow from clients.

Job description

The mandate seeks someone who is enthusiastic, comfortable with uncertainty, flexible, great with people, understands our technical vision, and isn't afraid to roll up their sleeves and get their hands dirty. The ideal candidate will have experience in all stages of the sales cycle. They should be confident in building new client relationships and maintaining existing ones.

Job Responsibilities:

• Cultivating solid relationships with clients through the provision of exceptional after-sales service.
• Creating a positive onboarding experience for new clients.
• Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
• Maintaining an accurate record of all existing and potential clients.
• Inspire repeat-business from clients.
• Responding to client inquiries in a timely and professional manner.
• Analyze performance data to offer clients data-driven business insights and at the same time, use those insights to improve our service offerings.
• Ensure timely receivables and cash flow from clients.
• Ensuring smooth functioning of the account internally to help meet all deliverables including coordination with design teams, media teams, managers, and other important stakeholders.
• Prepare timely team and client updates on all stages of project processes.