Academic Counsellor

Upraisal People Productivity Performance - Best executive search firm; Bengaluru; On-site; INR 300,000 - 500,000; Full time

Benefits offered by this job

Access to professional learning and development opportunities

Collaborative work environment

Job summary

Upraisal People Productivity Performance in Bengaluru is seeking an Academic Counsellor (Telecaller) to guide online learners through education programmes. The role includes conducting calls, understanding career goals, and promoting enrolments.

Candidates should have a Bachelor's degree, strong communication skills, and a motivation to reach targets. Opportunities for professional growth and a supportive work environment await the right candidate.

Qualifications

• 0–3 years of experience; freshers are welcome.
• Self-motivated and target-oriented mindset.

Responsibilities

• Conduct 80–100 outbound calls daily to warm leads.
• Counsel prospective learners and understand their career goals.
• Achieve monthly enrolment and revenue targets.

Skills

Excellent communication skills in English

Strong interpersonal skills

Counselling and persuasion skills

Proficiency in Hindi or a regional language

Basic knowledge of MS Office

Education

Bachelor's degree in any discipline

Tools

CRM platforms

Email

Job description

We're Hiring: Academic Counsellor (Telecaller)

Experience: 0–3 Years (Freshers Welcome)

Working Days: Monday to Friday

Notice Period: Immediate to 15 Days Preferred

A leading digital learning and education-focused organization is looking for enthusiastic Academic Counsellors to guide prospective learners through online certification and executive education programmes.

Key Responsibilities

• Conduct 80–100 outbound calls daily to warm leads
• Counsel prospective learners and understand their career goals
• Explain programme features, curriculum, certifications, and learning outcomes
• Follow up via calls, WhatsApp, and email to drive enrolments
• Achieve monthly enrolment and revenue targets
• Maintain accurate CRM records and lead tracking
• Handle learner queries and objections professionally
• Coordinate with internal teams for webinars, demos, and onboarding activities
• Be available for learner interactions on weekends when required

Requirements

• Bachelor's degree in any discipline
• Excellent communication skills in English
• Proficiency in Hindi, or any regional language is an advantage
• Strong interpersonal, counselling, and persuasion skills
• Basic knowledge of MS Office, email, and CRM platforms
• Self-motivated and target-oriented mindset
• Freshers with strong communication skills are encouraged to apply

Preferred Experience

• Academic Counselling
• Telecalling / Tele-sales
• EdTech or Online Learning Industry

What You’ll Get

• Opportunity to work with a highly respected education-focused organisation
• Exposure to learners across India and global markets
• Access to professional learning and development opportunities
• Collaborative and purpose-driven work environment

Interested candidates can share their updated CVs via LinkedIn or email on [e-mail]