Admission Counsellor

Hirekey Consultancy

Sector 10

On-site

INR 223,000 - 335,000

Full time

12 days ago

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Job summary

Hirekey Consultancy in Noida Sector 18 is seeking a Telecaller / Education Counsellor with 0–2 years of experience. The role involves making outbound calls to prospective students, explaining the features and benefits of our Spoken English courses, and guiding students to select the right program.

You're expected to maintain CRM records, achieve daily targets, and communicate effectively in Hindi (English is a plus). Freshers with good communication are welcome.

Qualifications

  • Graduate in any discipline (12th Pass with relevant experience may apply).
  • 0–2 years of experience in Telecalling, Sales, Customer Support, or Education Counselling.
  • Freshers with good communication skills are welcome.

Responsibilities

  • Make outbound calls to prospective students and generate leads.
  • Explain features, benefits, and career advantages of our Spoken English courses.
  • Understand students' requirements and recommend suitable courses.
  • Schedule appointments for free counselling sessions or demo classes.
  • Follow up with interested students to convert inquiries into admissions.
  • Motivate and convince students to enroll in the appropriate program.
  • Maintain accurate records of calls, follow-ups, and student interactions in the CRM.
  • Achieve daily calling, follow-up, and admission targets.
  • Maintain a professional, polite, and customer-friendly approach during all interactions.

Skills

Excellent communication
Hindi proficiency
CRM / MS Excel
Interpersonal skills
Follow-up orientation

Education

Graduate in any discipline
12th Pass with relevant experience
Freshers welcome

Tools

CRM
MS Excel

Job description

Exp: 0–2 years of experience in Telecalling, Sales, Customer Support, or Education Counselling.

Location:Noida Sector 18 Openings: Experience:0–2 years of experience in Telecalling, Sales, Customer Support, or Education Counselling. Salary:20000-30000 Actively Hiring

Job Title: Telecaller / Education Counsellor

Key Responsibilities:
  • Make outbound calls to prospective students and generate leads.
  • Explain the features, benefits, and career advantages of our Spoken English courses.
  • Understand students' requirements and recommend the most suitable course.
  • Schedule appointments for free counselling sessions or demo classes.
  • Follow up with interested students to convert inquiries into admissions.
  • Motivate and convince students to enroll in the appropriate program.
  • Maintain accurate records of calls, follow-ups, and student interactions in the CRM system.
  • Achieve daily calling, follow-up, and admission targets.
  • Maintain a professional, polite, and customer-friendly approach during all interactions.
Required Skills:
  • Excellent communication and convincing skills.
  • Good spoken Hindi (English communication is an added advantage).
  • Basic computer knowledge and familiarity with CRM/MS Excel.
  • Strong interpersonal and follow-up skills.
  • Positive attitude and target-oriented approach.
Qualification:
  • Graduate in any discipline (12th Pass with relevant experience may also apply).
  • 0–2 years of experience in Telecalling, Sales, Customer Support, or Education Counselling.
  • Freshers with good communication skills are welcome.
Job Type:
  • Full-time
Preferred Industry:
  • Education / EdTech / Training Institute / Spoken English Institute
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