International Sales- Academic Counsellor

UMS Edutech; Sector 10; On-site; INR 201,000 - 357,000; Full time

Benefits offered by this job

Provident fund

Job summary

UMS Edutech in Noida, Uttar Pradesh, is seeking a motivated Academic Counsellor to guide prospective students and working professionals in selecting suitable education programs and career pathways. The role requires strong communication, a consultative sales mindset, and proactive follow-up to convert leads into admissions, with target-driven performance in a busy edtech environment.

You will handle calls, emails, and chats, participate in events, and provide end-to-end support from inquiry to

Qualifications

• Excellent verbal and written communication.
• Strong interpersonal and relationship-building abilities.
• Student-first and consultative counselling approach.
• Ability to understand student needs and recommend programs.
• Strong follow-up, negotiation and persuasion skills.
• Target-oriented with performance-driven mindset.

Responsibilities

• Counsel prospective students and professionals on suitable programs.
• Handle inbound/outbound calls, WhatsApp, emails, and chats.
• Provide clear info on programs, eligibility, fees, and careers.
• Follow up consistently to convert leads into admissions.
• Build relationships and provide end-to-end counselling support.
• Meet individual and team admission targets within timelines.
• Address questions professionally and maintain a positive counselling experience.
• Participate in webinars, campaigns, and student engagement events.

Skills

Communication

Interpersonal skills

Consultative selling

Follow-up

Negotiation

Target driven

Education

Graduate in any discipline

Job description

About the Role

We are looking for a driven and empathetic Academic Counsellor to join our team and guide prospective students and working professionals in choosing the right academic programs for their career goals.

The ideal candidate should be confident in communication, comfortable with sales targets, proactive in follow-ups, and genuinely interested in helping learners make informed decisions about their education and career.

Key Responsibilities

• Counsel prospective students and working professionals on suitable academic programs based on their educational background, career goals, and professional aspirations.
• Handle inbound and outbound calls, WhatsApp inquiries, emails, and other communication channels to engage with prospective learners.
• Understand customers requirements and provide clear and accurate information regarding programs, eligibility, admission procedures, duration, fees, and career opportunities.
• Follow up consistently with prospective students and convert qualified leads into successful admissions.
• Build strong relationships with prospects and provide end-to-end support throughout the counselling and admission journey.
• Achieve individual and team admission/sales targets within defined timelines.
• Address student questions and concerns professionally and provide a positive counselling experience.
• Participate in webinars, seminars, campaigns, events, and other student engagement initiatives as required.

What Were Looking For

• Excellent verbal and written communication skills.
• Strong interpersonal and relationship-building abilities, confident.
• A student-first and consultative approach to counselling and sales.
• Ability to understand student needs and recommend appropriate programs.
• Strong follow-up, negotiation, and persuasion skills.
• Target-oriented mindset with a willingness to work in a performance-driven environment.
• Prior experience in education counselling, admissions, inside sales, edtech, or related sectors will be an advantage.
• Graduate in any discipline.
• 0-2 years of experience in sales.
• Shift Timings - 2 pm to 11 pm (UK) & 8 pm to 5 am (US)
• Working Days- Monday to Friday
• Location - Noida Sector -63

Perks and benefits

• Provident fund