Strategic SaaS Account Manager - Hybrid & AI

Intercom; Dublin; Hybrid; EUR 65,000 - 90,000; Full time

Job summary

Fin, now part of Salesforce, is hiring an Account Manager (Commercial/Small Business) to grow and manage its EMEA book of business. You will drive pipeline, renewals, and strategic sales processes, partnering with Solution Engineers, CSMs, Product, and Marketing to close complex deals.

A strong background in value selling and ROI articulation is essential, with a focus on AI-enabled products. You will build long-term relationships, develop your own pipeline, and progress within a rapidly

Qualifications

• 2+ years in a B2B SaaS closing role, with quota history.
• Experience in CS, CX, or CRM is advantageous.
• Strong value-selling, ROI articulation and negotiation.
• Ability to learn AI and translate features into business outcomes.
• Ability to influence cross-functional teams to move deals forward.
• Exceptional written and verbal communication skills.
• High coachability and continuous learning mindset.

Responsibilities

• Drive pipeline and revenue by expanding your accounts book and outbound efforts within large accounts.
• Manage renewals and ensure long-term partnerships.

Skills

B2B SaaS

CRM experience

Value selling

ROI articulation

AI curiosity

Cross-functional

Communication

Growth mindset

MEDDPICC

Education

Bachelor degree or equivalent

Tools

CRM tools

Sales tools

Job description

Fin, now part of Salesforce, is hiring an Account Manager (Commercial/Small Business) to grow and manage its EMEA book of business. You will drive pipeline, renewals, and strategic sales processes, partnering with Solution Engineers, CSMs, Product, and Marketing to close complex deals.

A strong background in value selling and ROI articulation is essential, with a focus on AI-enabled products. You will build long-term relationships, develop your own pipeline, and progress within a rapidly