Strategic Client Growth & Revenue Manager

U.S. Bank; Ireland; On-site; EUR 35,000 - 55,000; Full time

Job summary

Jobtailor in Ireland is seeking an experienced Account Manager to provide proactive support to an assigned portfolio of small to medium-sized clients by phone or email. You will focus on retention, growth, and profitability while managing campaigns and promotions.

You will upsell and cross-sell where appropriate, maintain CRM records, and forecast revenue as part of a multinational team. Strong negotiation, communication, and relationship-building skills are essential.

Qualifications

• 2+ years' experience in a customer account management role in a sales-driven environment
• Proven ability to hit and overachieve revenue targets
• Ability to prioritise and manage a large portfolio with a focus on retention and growing book of business
• Excellent time management and organisational skills
• Proven ability to develop and maintain relationships at all levels of a company
• Strong negotiation and interpersonal skills
• Willingness to adapt to change within a multinational organisation

Responsibilities

• Proactive support and service to an assigned portfolio of clients via telephone or email
• Account maintenance, growth, profitability, and projects to enhance client profitability
• Understand and sell the full card payment product suite including Dynamic Currency Conversion and other value‑added solutions
• Upsell and cross-sell where appropriate
• Maintain awareness of market, industry, competitors, and internal activities
• Follow up with customers to ensure understanding of offerings and promotions
• Provide accurate reports on activity and forecast revenue
• Update CRM with communications outcomes and act as escalation point for issues

Skills

Account management

Relationship building

Negotiation

Communication

Time management

Teamwork

Education

Leaving Certificate or equivalent

Job description

Jobtailor in Ireland is seeking an experienced Account Manager to provide proactive support to an assigned portfolio of small to medium-sized clients by phone or email. You will focus on retention, growth, and profitability while managing campaigns and promotions.

You will upsell and cross-sell where appropriate, maintain CRM records, and forecast revenue as part of a multinational team. Strong negotiation, communication, and relationship-building skills are essential.