Senior Client Success & Revenue Growth Leader

CPM Ireland; Dublin; Presencial; EUR 70.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Basic Salary up to €70,000

Commission - €15,000

Company Car

Fuel Card

Lunch Allowance

Descripción de la vacante

CPM Ireland is seeking a Senior Client Service Manager who will own client relationships and lead sales and operations to exceed client expectations. You will drive performance, coach teams, and ensure high-quality service delivery with strong revenue growth.

You will collaborate with CPM’s senior management to grow revenue, control costs and deliver KPI targets while maintaining client satisfaction. Willingness to travel and field work is expected.

Formación

• Two to five years’ experience leading successful sales teams in an agency, utility or field/inside sales environment AND/OR two + years of experience in client or account management.
• Experience providing coaching and development support to a sales team.
• Strong IT Skills. Be comfortable working with Microsoft Office including Excel and Outlook, and preparing presentations on Word and PowerPoint.

Responsabilidades

• Manage client relationships and oversee planning and delivery of all sales, reporting and operational activity.
• Support and develop sales management, operations and the wider team to ensure a continuous improvement mindset.
• Oversee recruitment, training and compliance across the team.
• Optimise revenue and costs to ensure ROI targets are met for CPM and our clients.
• Manage and deliver core client and company KPIs to ensure the success and sustainability of the team including 100% sales targets, quality & compliance and reporting.
• Generate new opportunities for revenue streams within the business.
• Lead by example through consistently excellent behaviours that support an environment of professionalism and commitment to serving our client to the highest standards.
• Manage sales activity reporting to ensure all activity is recorded, reported and analysed for insights.
• Use reporting data to provide insights for the client to drive their business forward.
• Assist the business by participating in other group projects.
• Undertake to learn new ways of working to support evolving company needs and client expectations

Conocimientos

Sales leadership

Coaching

Relationship management

Herramientas

Excel

Outlook

Word

PowerPoint

Descripción del empleo

CPM Ireland is seeking a Senior Client Service Manager who will own client relationships and lead sales and operations to exceed client expectations. You will drive performance, coach teams, and ensure high-quality service delivery with strong revenue growth.

You will collaborate with CPM’s senior management to grow revenue, control costs and deliver KPI targets while maintaining client satisfaction. Willingness to travel and field work is expected.