Sportsbook Customer Service Associate

BoyleSports; Ireland; On-site; EUR 26,000 - 32,000; Full time

Job summary

BoyleSports is seeking a Customer Service Assistant for our Kanturk shop to deliver outstanding customer experiences. You will support the Shop Manager in daily operations, assist customers with bets, and help maintain high shop standards.

In this fast-paced retail environment, you will contribute to a positive team atmosphere, manage opening/closing duties, and uphold compliance while promoting the BoyleSports brand and digital journey.

Qualifications

• Customer service focus and integrity in a busy retail betting environment.
• Flexibility to work seven days a week and adapt to shop needs.
• Strong numeracy, attention to detail and reliable cash handling.

Responsibilities

• Assist the Shop Manager with day-to-day shop operations.
• Lead shop operations in the absence of management, including opening and closing the shop.
• Manage shop team and cash handling procedures.

Skills

Customer service

Integrity

Flexibility

Adaptability

Attention to detail

Team player

Sports interest

Ambition

Brand promotion

Communication

Problem solving

Organisational skills

Cash handling

Job description

BoyleSports is seeking a Customer Service Assistant for our Kanturk shop to deliver outstanding customer experiences. You will support the Shop Manager in daily operations, assist customers with bets, and help maintain high shop standards.

In this fast-paced retail environment, you will contribute to a positive team atmosphere, manage opening/closing duties, and uphold compliance while promoting the BoyleSports brand and digital journey.