Sports Betting Customer Experience Specialist

BOYLE Sports; Longford; Sur place; EUR 21 000 - 32 000; Plein temps

Résumé du poste

BoyleSports in Longford is seeking a Customer Service Assistant to support the Shop Manager in delivering outstanding customer experiences and smooth store operations. You will assist with opening/closing, handle bets, cash, and POS transactions, and act as a brand ambassador for multi-channel offerings.

The role emphasizes delivering excellent service, working flexibly across 7 days, and upskilling within a fast-paced retail environment in a gaming-focused business.

Qualifications

• Customer service focus and reliability.
• Flexible to operate 7 days a week.
• Strong numeracy and cash handling skills.
• Able to work on own initiative and in a team.

Responsabilités

• Assist Shop Manager with day-to-day running.
• Open and close the shop.
• Manage shop team and cash procedures.
• Process bets via EPOS and terminals.
• Act as Brand Ambassador and promote offerings.
• Maintain shop presentation and compliance.
• Support training and development opportunities.
• Passionate about teamwork and social responsibility.

Connaissances

Customer service

Cash handling

Retail operations

Team player

Attention to detail

Communication skills

Flexibility

Sporting knowledge

Outils

EPOS system

Description du poste

BoyleSports in Longford is seeking a Customer Service Assistant to support the Shop Manager in delivering outstanding customer experiences and smooth store operations. You will assist with opening/closing, handle bets, cash, and POS transactions, and act as a brand ambassador for multi-channel offerings.

The role emphasizes delivering excellent service, working flexibly across 7 days, and upskilling within a fast-paced retail environment in a gaming-focused business.