Betting Retail Associate — Customer Experience

BOYLE Sports; Mullingar; On-site; EUR 24,000 - 30,000; Full time

Job summary

BoyleSports Mullingar is seeking a Customer Service Assistant to support daily shop operations and deliver outstanding customer experiences. You will assist in opening/closing the shop, handle bets and cash with accuracy, and promote our brand across in-shop and online channels.

A positive, proactive team player with a passion for sport is ideal. This full-time role requires flexibility across a 7-day week and a commitment to upholding high standards of service and store presentation in a

Qualifications

• Customer service focused.
• Operate with trust and integrity.
• Flexibility as business operates 7 days a week.
• Be adaptable to shop environment.
• Great attention to detail and strong numeracy skills.
• An enthusiastic people person who can work on own initiative and as part of a team.
• A keen interest in Sporting industry/events and being confident to build rapport with customers.
• Ambitious and driven to progress within the company.
• To promote the company brand and be results focused.
• Excellent communication skills.
• Problem solve and think creatively.
• Be organised, reliable and dependable.
• A proven good cash handing approach.

Responsibilities

• Assist the Shop Manager and Assistant Manager with the day to day running of the shop.
• Open and close the shop and manage shop team as needed.
• Cash management procedures and accurate betting transactions.
• Ensure outstanding customer experience and brand ambassador role.
• Maintain shop presentation and comply with safety, compliance and shop operations.

Skills

Customer service

Trust and integrity

Flexibility

Attention to detail

Numeracy

Team player

Sporting industry knowledge

Ambitious

Brand promotion

Communication skills

Problem solving

Organised

Cash handling

Job description

BoyleSports Mullingar is seeking a Customer Service Assistant to support daily shop operations and deliver outstanding customer experiences. You will assist in opening/closing the shop, handle bets and cash with accuracy, and promote our brand across in-shop and online channels.

A positive, proactive team player with a passion for sport is ideal. This full-time role requires flexibility across a 7-day week and a commitment to upholding high standards of service and store presentation in a