Resident Services & Property Coordinator – Dublin

I Res; Dublin; Hybrid; EUR 32,000 - 39,000; Full time

Benefits offered by this job

Bike to work scheme

Healthcare plan

On-site parking

Company events

Job summary

I-RES is seeking a Property Coordinator to provide property management services across our portfolio. Based at the Sandyford Office (Dublin 18), you will handle in-person and phone inquiries, supply information about the company to clients and visitors, and support tenancy administration with strong tenant relations.

You will manage all residential building office requirements for your site area, using excellent communication, administration, and organisational skills to deliver high-quality

Qualifications

• 2 years’ outstanding customer relations experience.
• Computer proficiency in Word and Excel.
• Excellent written and verbal skills.
• Good organisational skills with the ability to multi-task.
• PSRA license holder would be a plus but not it is not a requirement.
• Project Work / Data Analysis skill desirable

Responsibilities

• Meet and greet visitors and tenants; notify relevant staff.
• Redirect calls to relevant site staff; answer tenant and staff queries.
• Manage Email Inbox: Customer Service, Maintenance & Lettings inboxes.
• Track maintenance requests; schedule crew, trades, and deliveries; follow up on works.
• Maintain rent collection system and follow up on payments.
• Foster tenant relations to achieve high satisfaction.
• Enter new tenancy administrations into the system.
• Assist with marketing and advertising.
• Carry out ad-hoc duties as requested.

Skills

Customer service

MS Word

MS Excel

Communication

Organization

Data analysis

PSRA license (optional)

Education

High School Diploma or equivalent

PSRA license (optional)

Tools

MS Word

MS Excel

Email management software

Job description

I-RES is seeking a Property Coordinator to provide property management services across our portfolio. Based at the Sandyford Office (Dublin 18), you will handle in-person and phone inquiries, supply information about the company to clients and visitors, and support tenancy administration with strong tenant relations.

You will manage all residential building office requirements for your site area, using excellent communication, administration, and organisational skills to deliver high-quality