(Maternity Cover) Property Coordinator - Sandyford Dublin 18

I-RES; Dublin; Hybrid; EUR 32,000 - 39,000; Full time

Benefits offered by this job

Bike to work scheme

Healthcare plan

On-site parking

Company events

Job summary

I-RES is seeking a Property Coordinator to provide property management services across our portfolio. Based at the Sandyford Office (Dublin 18), you will handle in-person and phone inquiries, supply information about the company to clients and visitors, and support tenancy administration with strong tenant relations.

You will manage all residential building office requirements for your site area, using excellent communication, administration, and organisational skills to deliver high-quality

Qualifications

• 2 years’ outstanding customer relations experience.
• Computer proficiency in Word and Excel.
• Excellent written and verbal skills.
• Good organisational skills with the ability to multi-task.
• PSRA license holder would be a plus but not it is not a requirement.
• Project Work / Data Analysis skill desirable

Responsibilities

• Meet and greet visitors and tenants; notify relevant staff.
• Redirect calls to relevant site staff; answer tenant and staff queries.
• Manage Email Inbox: Customer Service, Maintenance & Lettings inboxes.
• Track maintenance requests; schedule crew, trades, and deliveries; follow up on works.
• Maintain rent collection system and follow up on payments.
• Foster tenant relations to achieve high satisfaction.
• Enter new tenancy administrations into the system.
• Assist with marketing and advertising.
• Carry out ad-hoc duties as requested.

Skills

Customer service

MS Word

MS Excel

Communication

Organization

Data analysis

PSRA license (optional)

Education

High School Diploma or equivalent

PSRA license (optional)

Tools

MS Word

MS Excel

Email management software

Job description

Location: Sandyford Business District, Dublin 18

About Us

I-RES is the leading provider of professionally managed private residential rental accommodation in Ireland. With a portfolio of c.3,600 homes, our mission is to provide high-quality rental homes and exceptional service to our residents through our integrated teams to generate sustainable value for our shareholders.

We aim to be Ireland’s leading provider of rental housing, recognised for quality and value, delivering sustainable growth while being a great place to work, and maximising our contribution to the wider community.

Our values include Integrity, Sustainability, Performance, & Collaboration. I-RES is a fully integrated Irish operating company with 95+ employees and is a long-term investor in the Irish residential market. I-RES’ shares are listed on the Euronext Dublin Stock Exchange. More information at www.iresreit.ie.

Overview

We are seeking a Property Coordinator for I-RES to provide property management services as part of a team across our entire portfolio. Our operational promise is to deliver superior customer service, enhance tenant retention, and provide high-quality, safe, secure, and comfortable homes for all residents. If you are customer service driven, well organised and have great administration skills then we would love to hear from you.

Summary

You will be based at our Sandyford Office (Dublin 18). You will be primarily responsible for attending to visitors and tenants by dealing with inquiries on the phone and face to face. Supply information regarding the company to the general public, clients and customers.

You will be responsible for the administration of all residential building office requirements for your site area as detailed below. This is achieved through demonstrating excellent tenant relations skills, communication, administration, and organisational skills.

Duties & Responsibilities

• Meet and Greet and notify relevant staff.
• Telephone: Redirect calls to relevant site staff member, answer tenant and staff queries.
• Email Inbox Management: Customer Service, Maintenance & General Lettings inboxes.
• Track Maintenance requests and schedule maintenance crew, trades, and deliveries as necessary, and follow up to ensure completion of works.
• Maintain an effective system of rent collection and to initiate follow-ups where payments are not made.
• Conduct tenant relations with the intent of achieving and maintaining a high level of tenant satisfaction.
• Ensure new tenants administrations are correctly entered into the system.
• Assist with marketing and advertising.
• Carry out ad-hoc duties as requested from time to time.

Qualifications

• 2 years’ outstanding customer relations experience.
• Computer proficiency in word and excel.
• Excellent written and verbal skills.
• Good organisational skills with the ability to multi-task.
• PSRA license holder would be a plus but not it is not a requirement.
• Project Work / Data Analysis skill desirable
• Competitive Salary DOE
• 23 days paid annual leave
• Bike to work and public transport Tax Saver Schemes
• Focus on personal development and career opportunities
• Great social scene, volunteering opportunities
• Healthcare plan

Job Type: Full-time

Pay

From €35,000.00 per year

• Bike to work scheme
• Company events
• On-site parking

Experience

• Customer Service: 2 years (required)
• Office: 2 years (preferred)
• Ireland (required)

Work Location: Hybrid remote in Dublin, County Dublin