Part-Time Patient Care & Scheduling Coordinator

Eden Medical Clinic; Bray; On-site; EUR 19,000 - 22,000; Part time

Benefits offered by this job

Employee discount

Job summary

Eden Medical Clinic in Bray is seeking a patient-focused coordinator for a part-time role (8 hours per week) with a rotating schedule. You will manage diaries, answer patient queries, and support a smooth patient flow while ensuring a friendly, professional atmosphere across channels.

Experience in customer service, KPIs, and clinic settings is valued. Training on sales processes and treatments is provided; benefits include employee discounts and potential travel support for multi-site coverage.

Qualifications

• Customer Service 3+ years.
• KPI's desirable.
• Leaving Certificate and Medical Admin/Dental Nursing qualification an advantage.
• Clinic experience would be an advantage.

Responsibilities

• Diary management: scheduling appointments and handling queries via phone, messages and email.
• Patient communication: maintain inbox and messages; ensure a 5-star customer experience from check-in to checkout.

Skills

Customer service

KPI awareness

Time management

Education

Leaving Certificate

Medical Admin / Dental Nursing qualification

Job description

Eden Medical Clinic in Bray is seeking a patient-focused coordinator for a part-time role (8 hours per week) with a rotating schedule. You will manage diaries, answer patient queries, and support a smooth patient flow while ensuring a friendly, professional atmosphere across channels.

Experience in customer service, KPIs, and clinic settings is valued. Training on sales processes and treatments is provided; benefits include employee discounts and potential travel support for multi-site coverage.