Inside Sales Team Leader — Dublin: Lead & Elevate Performance

Portfolio Group; Dublin; On-site; EUR 50,000 - 70,000; Full time

Benefits offered by this job

25 days annual leave

Birthday off

Health cash plan

Pension and life insurance

Private medical insurance after five y

Profit-sharing scheme

Training and development support

TaxSaver and cycle-to-work

Employee assistance programme

Incentives and discount schemes

Career progression opportunities

Job summary

Portfolio Group in Dublin is seeking an experienced Inside Sales Team Leader to inspire and drive performance within a brand-new Dublin operation. You will lead a team of sales professionals, set targets, monitor quality, and foster a culture of high engagement.

Reporting to the Director of Inside Sales, you’ll recruit, onboard, coach and optimise sales processes, analyse KPIs and call quality, and shape strategies that boost revenue while delivering excellent customer engagement.

Qualifications

• At least 3 years of sales management experience in a call centre or inside sales environment.
• Previous experience as a Sales Team Leader, Sales Manager or similar.
• Strong track record in coaching individuals and improving team performance.
• Confidence analysing KPIs, sales data and call quality.
• Excellent communication, organisational and leadership skills.
• Ambition, resilience and a genuine passion for developing people.

Responsibilities

• Lead, coach and motivate a team of sales professionals to achieve targets while maintaining high quality and customer engagement.
• Participate in recruitment, onboarding, performance management and continuous improvement of sales processes.

Skills

Sales leadership

Coaching

Team management

KPIs analysis

Communication

Tools

CRM systems

Job description

Portfolio Group in Dublin is seeking an experienced Inside Sales Team Leader to inspire and drive performance within a brand-new Dublin operation. You will lead a team of sales professionals, set targets, monitor quality, and foster a culture of high engagement.

Reporting to the Director of Inside Sales, you’ll recruit, onboard, coach and optimise sales processes, analyse KPIs and call quality, and shape strategies that boost revenue while delivering excellent customer engagement.