German Customer Success Manager - Remote & Growth

HubSpot; Dublin; Remote; EUR 57,000 - 78,000; Full time

Benefits offered by this job

Equity plan

Bonus opportunities

Job summary

HubSpot is seeking a Customer Success Manager for the DACH market who enjoys solving problems creatively and building long-term relationships with business customers. You will help clients leverage HubSpot software to achieve inbound goals, guiding them through onboarding, activation, and expansion while maintaining a proactive/collaborative approach.

The role supports Germany and Ireland offices with remote and flex options, requiring strong English and German language skills and a solid

Qualifications

• Extensive experience in a client-facing/account management role.
• Fluency in English & German.
• Knowledge of Inbound Marketing or aptitude to learn it quickly.

Responsibilities

• Manage 150+ customer relationships.
• Collaborate with customers to align goals with resources.
• Partner with onboarding, up-sell/x-sell, and renewals teams to maximize adoption.
• Conduct 4–5 scheduled deep-dive meetings per day to review progress and recommend features.
• Promote growth by identifying opportunities for additional HubSpot products and services.
• Understand technical roadblocks and advise on integrations with HubSpot.

Skills

Client-facing

Account management

German language

Inbound marketing

Negotiation

Job description

HubSpot is seeking a Customer Success Manager for the DACH market who enjoys solving problems creatively and building long-term relationships with business customers. You will help clients leverage HubSpot software to achieve inbound goals, guiding them through onboarding, activation, and expansion while maintaining a proactive/collaborative approach.

The role supports Germany and Ireland offices with remote and flex options, requiring strong English and German language skills and a solid